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Barcodes print on label with half the number and +11 have emailed shopify to help fix it and not luck. I think it woul dbe good if glitch can be fixed.
Thank you for writing your review. I am sorry to hear that you've had this issue and not received the help you needed, as this is something that should not be happening with the app.
I would recommend trying to contact our support team again, either via a callback or by live chat, so that you can be authenticated on the store and this issue can be investigated in more detail. A member of our team should be able to take a look at the app to try and determine what is causing this problem. You can reach out to them at: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Easy app. But I just can not put an extra line (product name etc) on one side of my jewelry labels, which is so annoying!!
I have to scan the label before i can stick it on my jewelry. Double the work, impossible to do with so many products!!
I use this app for 2 years and that little detail pushes me to take another app!!!
I DESPARTLY NEED AN EXTRA LINE to see the name of the product, Please help me out!!!
Thank you for your review and feedback! I will make sure to provide this information to our team. -Emily, Shopify Support
I works till you have a problem and then zero support. I have a few items that no matter what I do it will not create a barcode. I contacted support and nothing. I will be changing to a different barcode app.
Hi, there! Thank you for providing us with this feedback on your experience. I'd love to try and work through any issues with the application you might have encountered and will be following up with you via email shortly! We can continue our dialogue on this there. Thank you! -Oliver, Shopify Support
It would be a good app if it made for sense when selecting product to print labels from. It forces you to select them in shopify then opens this app then you have to reselect them one by one. Why not just add a select all button?
Hi, there. Thank you for taking the time to leave this review and feedback. I can certainly see how a "select all" option would be a valuable feature, I would be happy to send this feedback up to our developers for future consideration. In the meantime, what I'd suggest, is using the bulk actions from your Shopify admin.
You can try this out by, heading to Products > All Products, clicking on the checkbox to the left of the product thumbnail, and then on "more actions" and scrolling down to "print barcodes." That's how you can add items to the print queue in bulk, and then you will need to select your label template and label quantities from there. I hope this helps you out moving forward and thanks again for your review! -Marty, Shopify Support
A lot of times it won't open up or let me print labels. Takes a while to create products. I do love the fact that it allows you to print multiple labels at once.
Thank you for reaching out and for leaving your feedback. I'm glad to hear that you're enjoying the ability to print multiple labels at once which is hopefully speeding up the entire fulfilment process for you.
I'm sorry to hear that you've experienced issues loading the app and getting it working properly, however, so I will be sending you an email shortly so that we can discuss this in more detail and hopefully get this resolved for you. Thanks again and I look forward to speaking with you about this moving forward. -Victor, Shopify Support
The jewelry tags are very frustrating. They don't give show the sku or the barcode. This makes tagging labor intensive. Also the Dymo labels used constantly get clogged in the dymo printer.
Hi, there! Thanks for reaching out and for providing your feedback. Customization options are limited for smaller sized labels at this time but I'll pass your feedback along to our team internally! -Oliver
app works well when it does work however shopify seems to have a lot of issues lately with everything!
Thank you very much for your review here. I'm glad to hear that this app has been helpful for your business so far!
Our team works hard to improve our app functionality and merchant experience with Shopify overall, so I'd like to discuss the issues you've been having.
I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support
We use this barcode maker for our two stores. The biggest issue it has is it makes duplicate labels for different items. This messes with our inventory levels a lot and it seems to keep happening. I am looking for a new app as we cannot afford to let this keep happening as we have two brick and mortar stores and an online store so it is very important that our inventory is correct at all times.
I am sorry to hear that you have had this issue with the Retail Barcode Labels app and can appreciate that the duplication of labels is especially frustrating when you have numerous stores and accurate inventory reporting is important. This is a known issue with the app and we are logging merchant feedback on this, so I will be sure to pass your comments on to our app development team. Thank you for writing your review and letting us know you're having this problem. -Victor, Shopify Support
Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.
Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support
Not compatible with Google and not recognised by https://www.barcodelookup.com/ making products unable to sync with Google!!
Hey, there. Thanks for taking the time to leave us a review for our app. Just to clarify, Retail Barcode Labels is built for the Shopify Platform, and was not built as an integration tool with it's labels for third party platforms. Google may use it's own labels and codes, like GTINs, for example, which they have already determined and you can attach to your products via the Google Sales Channel and your Google Merchant Center Account. I'm happy to pass your feedback regarding having the labels generated by Shopify's app integrate with other platforms. I can't say what the result of your feedback may be, but you can rest assured that the feedback has been passed along. -Imogen, Shopify Support