Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 13, 2024

LesRoisClothing
United States
About 2 hours using the app
June 27, 2024

ESP Water
United States
23 days using the app
June 12, 2024

Feline Babe
United States
6 months using the app
May 28, 2024

UID_USA
Canada
About 3 years using the app
August 8, 2024

Maison Hervé
United States
About 1 hour using the app
June 10, 2024

SHOP ROLO
United States
About 2 months using the app
June 28, 2024

Kempton & Co.
United States
24 days using the app
AfterShip replied June 29, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 8, 2024

Sun Bright Lighting
United States
Over 2 years using the app
April 26, 2024

Oliver Logan
United States
About 2 years using the app
April 16, 2024

Tactical Distributors
United States
Over 3 years using the app