Reviews (2,376)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

March 5, 2024

CocoBlanc.
United States
Over 3 years using the app
April 7, 2024

EARTH TRAIL
Australia
About 2 months using the app
February 1, 2024

Style Gallery
Australia
Almost 4 years using the app
January 31, 2024

Acknowledge Farms
United States
Over 1 year using the app
October 30, 2023

Maison d'Orient
United States
Over 3 years using the app
AfterShip replied October 31, 2023

Thanks for your valuable feedback. We are happy to know that you are pleased with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 27, 2023

SoBra
Australia
Over 2 years using the app
May 19, 2024

EVERSTOCK
Germany
January 24, 2024

GlamourBelle
United States
7 months using the app
March 5, 2024

My Store
India
About 1 month using the app
September 6, 2023

الأعمال الحلال
United Kingdom
About 1 year using the app