Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

Edited January 26, 2021

Sumit is the best employee at the company. This app is great. It works. Does what I need it to do. Thanks folks. It is asking me to delete my review but why

aestheticnoir
Canada
April 17, 2022

I added this app to help me set up a return procedure for my store. I had some questions about the set up process and reached out to support who quickly helped me out! This app is great for automizing your return process and is customizable for your brand. If you need help with creating return labels this App is sure to help you out!

The Anchor Hanger
Canada
March 16, 2021

why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com

HQ Test Store
United States
AfterShip replied March 17, 2021

Hi,

Thanks for your valuable feedback.

We have sent you a separate email with steps to resolve your issue.

Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
AfterShip Returns Team

October 31, 2024

Our State Store
United States
Over 3 years using the app
October 17, 2024

Cuffed by Nano LLC
United States
Over 3 years using the app
September 17, 2024

Astral Services
United States
About 2 years using the app
November 12, 2024

TOMS Canada
United States
5 months using the app
October 7, 2024

TOMS.com
United States
6 months using the app
August 1, 2024

GHOST
United States
Over 1 year using the app
August 5, 2024

Rough Linen
United States
2 months using the app