Reviews (2,414)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

October 10, 2023

TOTEME Archive
Sweden
9 months using the app
January 24, 2024

GlamourBelle
United States
7 months using the app
September 14, 2023

Blumoir
Italy
6 months using the app
June 28, 2024

Kempton & Co.
United States
24 days using the app
AfterShip replied June 29, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 26, 2023

Jolie Couture
United States
3 months using the app
April 27, 2024

Colie's Corner
United States
3 days using the app
October 30, 2023

Maison d'Orient
United States
Over 3 years using the app
AfterShip replied October 31, 2023

Thanks for your valuable feedback. We are happy to know that you are pleased with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

February 17, 2024

Fragrance and Fiction
United States
About 2 months using the app
December 27, 2023

it's allure
United States
About 2 months using the app
August 8, 2024

Maison Hervé
United States
About 1 hour using the app