Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 13, 2024

Angel Barocco
United Kingdom
14 days using the app
September 6, 2023

الأعمال الحلال
United Kingdom
About 1 year using the app
October 10, 2023

TOTEME Archive
Sweden
9 months using the app
September 14, 2023

Blumoir
Italy
6 months using the app
October 30, 2023

Side Kicks
United Kingdom
6 months using the app
October 26, 2023

Jolie Couture
United States
3 months using the app
October 30, 2023

Maison d'Orient
United States
Over 3 years using the app
AfterShip replied October 31, 2023

Thanks for your valuable feedback. We are happy to know that you are pleased with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 17, 2023

Walk With Me
Portugal
25 days using the app
May 4, 2024

Cypress and Palm Boutique
United States
23 minutes using the app
September 26, 2023

The Missionary Store
United States
7 days using the app