AfterShip Returns , 2,154 reviews

Overall rating
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive interface, easy integration, and advanced features that simplify the returns process. It's praised for handling various return types and allowing customization of the return page. Merchants appreciate the automation of the return process, making it more standardized and professional. The customer support team is often commended for their quick responses and efficient problem-solving.

October 24, 2023

I have been using AfterShip Returns for years on several online shops, and I'm fully happy with it. It's easy to configure, and offers a very professional experience to customers for returns, despite I didn't use all their features as of now. I strongly recommend it!

Le Cycle Moderne
Almost 3 years using the app
October 2, 2023

Ayushi is very kind and fast reactive, she helps me in about one minute to solve my questions. thank you
I love this app and their support

About 3 years using the app
October 2, 2023

Ayushi is SO helpful! Very quick to respond and is able to help me out with all of my questions regarding billing and how to find invoice statements. The customer service with Aftership is AMAZING! High recommend (:

Stitch And Feather
United States
Over 1 year using the app
October 25, 2023

I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget.!

United States
About 4 years using the app
October 5, 2023

I want to give commendation to Moazzam who has been a great help to me in resolving the issues I encountered in AfterShip. Moazzam is very quick in finding the issue and proving resolution.

United States
Over 4 years using the app
October 27, 2023

AfterShip is wonderful and very easy to use and extremely convenient I recommend this to any and all ecommerce store owners. their customer service support team are very great, very supportive and friendly. their chat response time is phenomenal you couldn't ask for better customer support.

Yu Are His
United States
5 months using the app
October 3, 2023

Very easy to use app for returns. If you have any queries their support section are very helpful.

Benestar Sandals Australia
Over 1 year using the app
October 4, 2023

Great app our customers love it. And their IT support team is great - they are truly there to help.

United Kingdom
Almost 3 years using the app
September 13, 2023

Our onboarding experience was very smooth considering the quick turn around and the Aftership team has been really supportive in the transition helping to troubleshoot teething issues between our previous platform and continue to improve the system to meet our needs. A great experience so far!

Crop Shop Boutique
About 1 month using the app
September 21, 2023

Very simple to use and they just removed the branding from our returns page and email communications for free
United Kingdom
About 1 year using the app