Reviews (2,415)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
Refine
-
By rating
Easy to use
Fast customer service provided by Karan. Thanks so much Great app with professional interface
Had an issue and Aditya Pundir was super helpful and got me all set within minutes. Thanks!
Terrible support
Thank you for sharing your feedback. I apologize for the experience you encountered, as it falls short of the standard we strive to deliver to our users.
We value your insights and want to ensure that your concerns are fully addressed. As part of this commitment, a member of our support team has already reached out to you by email, and we will work diligently to resolve any issues. Our goal is to make sure you feel fully satisfied with our services.
Please remember that our Support Team is available 24/7, ready to assist you via live chat on your account or at support@aftership.com for any further questions or concerns.
Warm regards,
Team AfterShip
very helpful
Very help full
Really am loving this app and the customer service Moazzam Ali is very helpful!
Very good customer service and they were really helpful and fast. Aditya helped me a lot to set things up!
Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.
estoy en el periodo de prueba gratuita pero de momento todo funciona muy bien, gracias por el servicio