Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

September 4, 2024

Fast customer support. Great app!

ZITOCASES®
Germany
Over 4 years using the app
August 12, 2024

You ask, they deliver! Quick response time and efficiency. Thanks guys!

The Hairslangaz Extensions
United States
Over 2 years using the app
September 30, 2024

Moazzam was very helpful with setup, great software even better service! Thank you!

Faris
United Kingdom
5 days using the app
August 14, 2024

This was helpful. thank you.

StreetsAheadInc
United States
About 3 years using the app
September 10, 2024

Great app for returns and great service from Aseem. Highly recommend.

Vintage Wholesale Supply
United Kingdom
3 months using the app
October 9, 2024

very helpful

Julian & Mark
Canada
Over 2 years using the app
October 17, 2024

Moazzam was very helpful. Thank you

Match Kicks
United States
15 days using the app
September 4, 2024

Great service, easy set up, very clear.

DEV STORE
United Kingdom
6 days using the app
July 13, 2024

Connected with video chat to ensure the problem was completely understood. Helpful and kind.

Specialty Marine
United States
About 2 years using the app
June 3, 2024

I reached out and was able to speak with Aditya right away! There were no delays in getting support on the phone which is always wonderful to be able to speak with a live agent. Aditya was kind enough to take me through the steps to assist me and even provided me with additional links that can help mitigate us having to reach out in the future. Very thorough and kind in demeanor. Definitely appreciated and 5 STARS to their support service! :)

LITTLE BLACK TUX
United States
Over 4 years using the app