AfterShip Returns , 2,257 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

January 26, 2024

The assistance Priyansh provided was fast and efficient. My issue was resolved within seconds.

All About Vibe
United States
Over 2 years using the app
April 11, 2024

Thank you Neha! Great customer service and fast response time!

Domani Home
United States
5 months using the app
January 29, 2024

The chat line is very helpful, quick and attentive.

kim crocker designs
United States
Over 3 years using the app
March 4, 2024

Great support and app does what it says it does!

MOUNTAIN
Germany
About 1 year using the app
January 17, 2024

Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!

PRISM Lifestyle Co.
Canada
7 days using the app
April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app
April 9, 2024

Neha was a great help! Customer service is top notch.

Good Good Golf
United States
About 1 year using the app
April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

SENIQ
United States
18 days using the app
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

The Hearts Corner , LLC
United States
2 months using the app
March 2, 2024

Awesome app!! The integration with shopify platform went smooth, without any problems.

The app provide a lot of features for free. Definitely recommended.

And the support it's great! Nalinee the best!!

Solare Casa Shop
Italy
1 day using the app