I haven't used the app yet. I actually launch my website today so I'm hoping it works well. I have the forever free plan but i'm confused about what happens if i get more than 3 returns for the month. Will i be charged?

Love it, simple and easy to use for returns request.

You will save your time instead of back and forth emails

Great app, a very easy to understand and navigate application for dealing with returns, especially considering it has a free plan.

Won't let me post any logos to customize return page. Just keeps saying resize the picture even though I've tried resizing it small and large.

I put in the return address in the return address section, but customer still get emails list this:

2. Go to local post office, or another courier, to ship the package. Return address for the package:
[Company Name]
[Return Address line 1]
[Return Address line 2]
[Return Address line 3]
[Return Address line 4]

App is fairly easy to setup. It was a little quirky when adding photos or if you choose to use different photos for your portal. But its not a show stopper

Nice to have. Good experience in app. Nice support and nice help from the team. Had to write more than 100 characters

I need to contact someone who help me with the app because i don't know how to use it. Please contact me, thanks

Really good app. Still learning but I like it. It simplifies the process of returning the products. Easy to set up and customise to your taste. Good work guys. Luckily I did not used it yet as I am just opening my store but looks promising.

So far So good. I like the fact that the process is simplified for the customer requesting a return. We just started using this app, so let's see how it goes.
Thanks