AfterShip Returns , 1,944 reviews

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 1, 2023

The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!

Sound Town Inc
United States
Time spent using app: Almost 2 years
February 1, 2023

Great app, customer service was quick and helpful and helped me with changing the appearance of the app.

Ponchi
United Kingdom
Time spent using app: 3 days
February 1, 2023

Best option to help you manage your returns.
Customer service at AfterShip is also very insightful and helpful!

Very excited and glad I chose AfterShip for returns!

Mickey's Girl
United States
Time spent using app: 21 days
February 1, 2023

They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.

Blossom Blanks
United States
Time spent using app: 11 months
January 29, 2023

Excellent App and Easy to use! Customer service is awesome. I specifically needed a feature to specify conditions under which customers could request a return and this app delivered.

VIVALUI
United States
Time spent using app: 22 minutes
January 29, 2023

The app is good it's efficient and saves time because it provides a ton of services so I don't have to use a lot of apps. The service is good. I just think it's faster during the day. I always do work late at night and early morning so it's a bit slow but not horrible.

PleasantlyPlumpFashions
United States
Time spent using app: About 12 hours
Automizely & AfterShip replied January 29, 2023

We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
Would you be able to contact us via live chat or email (support@returnscenter.com) and share more details on your issue so we can get our developers to have this resolved as soon as possible?
If you need any other assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team

January 28, 2023

Support is very quick and very kind!!! I had an issue setting up some of the settings and Aditya responded promptly and advised me on the settings.

Astral Myth
United States
Time spent using app: 3 days
January 25, 2023

Easy to set up and staff are very responsive and helpful as the time of writing this review from Ayush the technician

Pharaoh London UK
United Kingdom
Time spent using app: 2 days
January 25, 2023

Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..

Elite Truck
United States
Time spent using app: About 2 hours
January 24, 2023

the representative helped me with my problem fast so useful. I cant speak for everyone but anytime i have a problem I will be writing them.

akmeapparel
United States
Time spent using app: 22 days
Automizely & AfterShip replied January 24, 2023

We appreciate you taking the time and sharing your valuable feedback.

We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
AfterShip Returns Team