Reviews (2,414)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

May 21, 2024

Was helped by Neha from support. She was great. The app is not perfect but it's a very good budget friendly solution and the live support good.

Crocodile Wear
Canada
About 4 years using the app
May 18, 2024

Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.

Matriarch
Canada
About 4 years using the app
Edited September 15, 2024

Moaazzam Ali helped me so much in understanding the pros and cons of using the same URL on 2 different stores. He took my a tour on the filters and Aftership dashboard and it was very helpful in deciding which package i should go with. Thanks so much much appreciated

THUNA
Kuwait
About 4 years using the app
August 14, 2024

This was helpful. thank you.

StreetsAheadInc
United States
About 3 years using the app
March 14, 2024

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Tote&Carry
United States
About 4 years using the app
October 24, 2024

great service and support

BlackJack Horse Saddles
United States
About 21 hours using the app
June 10, 2024

Very helpful! Resolved issue quickly and provided useful info

BEL KAZAN
United States
Almost 2 years using the app
July 12, 2024

Great returns app! Gets the job done and pretty quick and easy to setup.

TENŌRE
United States
5 months using the app
July 1, 2024

Great support, Neha resolved my main issue very quickly and efficinetly.

Cycle Peak
Canada
Over 3 years using the app
May 29, 2024

Their service is amazing and their customer center is very quick and helped us a lot with any queries we had! Great APP!

ohora usa
United States
Over 2 years using the app