AfterShip Returns , 1,947 reviews

Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
January 17, 2023

I highly recommend this app, the representative Ayush, quickly resolved my problem with a return request that I previously rejected and was able to override it. Great customer service.

Variety Plus Store
United States
Time spent using app: 9 months
January 15, 2023

Customer service help was awesome! I highly reccomend this app. it easy to use and the instructions are easy to follow.

Rogers Pearson
United States
Time spent using app: 4 days
January 14, 2023

Great customer service. My helper was very patient. Provided me with screenshots and if I was was very confused.

United States
Time spent using app: 28 days
January 13, 2023

Had some issues with the automatically generated url, but with help of chat customer support everything got resolved.

Alumes Projects
Time spent using app: About 22 hours
Automizely & AfterShip replied January 13, 2023

We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

AfterShip Returns Team

January 12, 2023

Samad was incredible in helping me set up this app! I can't wait to use it on my platform. Thanks heaps!

Time spent using app: About 2 hours
January 12, 2023

My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.

United States
Time spent using app: Over 4 years
Edited January 24, 2023

Sehr guter Service, Schnell, Hilfsbereit und efficient. Gute Anbindungen mit dem Shop. Ich kann weiterempfehlen.

Time spent using app: 5 months
January 11, 2023

Great support by Ayush! He was very quick in helping me setup the shipping options within Aftership returns.

Vaucluse The Label
Time spent using app: 11 months
January 11, 2023

Thanks a lot for the amazing online CS , the person was so kind and helpful.
Thanks a lot for the amazing online CS , the person was so kind and helpful.

United Arab Emirates
Time spent using app: 12 days
Edited January 12, 2023

Outstanding service ! I am glad I found this app!
I was answered in less than 30 seconds - Aditya was the agent who helped me and i truly recommend this APP - don't think about it just get it =)

2nd time I went and asked for help and the service is IMPECCABLE!!
Thank You Ayush !

Time spent using app: 2 days