Reviews (2,375)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.

June 15, 2024

nice

Saudade
United States
About 1 hour using the app
May 2, 2024

Great customer service

nautiatthebeach
United States
6 days using the app
April 18, 2024

Harvinder was great and helpful to me on some install and detail questions. Very responsive and knowledgeable.

smartCRUTCH USA
United States
About 21 hours using the app
May 4, 2024

sehr gute Beratung und hilfsbereiter support.

IN/Schwarz
Germany
8 days using the app
May 13, 2024

Servizio tempestivo dell'assistenza

PEdALED Store
Italy
About 2 months using the app
May 23, 2024

good

Denim Exchange USA
United States
About 1 hour using the app
April 9, 2024

Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.

Arbortec Forestwear
United Kingdom
Over 4 years using the app
April 1, 2024

Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.

La Bohème Lifestyle
Australia
Over 3 years using the app
April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app
April 9, 2024

Neha was a great help! Customer service is top notch.

Good Good Golf
United States
About 1 year using the app