AfterShip Returns & Exchanges , 2,267 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.
Refine
-
By rating
Moazzam, was amazing. He helped me figure out how to setup and complete returns for our Shopify store. It made things so much easier and he saved me a lot of time!
Our onboarding experience was very smooth considering the quick turn around and the Aftership team has been really supportive in the transition helping to troubleshoot teething issues between our previous platform and continue to improve the system to meet our needs. A great experience so far!
Nalinee was great. Resolved my issue. App can be a bit buggy but does the job. Customers seem happy with it.
Thank you for your valuable feedback and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Very helpful getting setup and worked great!
Handles our returns easily! Customer service is very quick and helpful. Prabha was able to fix my issue right away
Lovish was extremely helpful in solving multiple issues I had with my store and account. I could not have completed the set up without him. His service as 5 STARS!!! Thanks Lovish!!!
Customer support was good.
App can be a little complicated but assistance is great, just got help from Moazzam and problem was solved very quickly
Very simple to use and they just removed the branding from our returns page and email communications for free
OMG! Deep and Rahul were amazing! I could not get my labels to generate and translate my vendor’s return address. Both were very patient with me. They literally walked me step by step through everything. It took awhile, as I had multiple windows open. They guided me through it all with ease. I am so excited and thankful to have their support with Aftership. This is my returns app from now on! Bravo guys!