Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 25, 2024

Great customer service and fantastic seamless Returns Centre integration into my website.

Love Hype and Glory
United Kingdom
Almost 3 years using the app
March 6, 2024

Easy to customize, navigate and get assistance. I enjoy the free trials because as a new business with limited capital it helps to try out apps and see how they integrate with your shop and then you can upgrade as earn funds.

Ebony Beauty
United States
7 days using the app
April 23, 2024

Customer support was good.

Satya Online
United States
Over 4 years using the app
June 11, 2024

great

Christina Greene
United States
Almost 3 years using the app
January 26, 2024

The assistance Priyansh provided was fast and efficient. My issue was resolved within seconds.

All About Vibe
United States
Over 2 years using the app
April 11, 2024

Thank you Neha! Great customer service and fast response time!

Domani Home
United States
9 months using the app
Edited April 19, 2024

The customer service is great! Super helpful representatives that always have a solution - recently worked with Moazzam and was very satisfied with his help. He explained everything I was confused about and helped me achieve the exact result I wanted. Thank you!

MedTheories
United States
3 days using the app
April 18, 2024

Good service, helpful advisors. Aditi Was especially helpful with my API queries.

INFORM ACTIVE
United Kingdom
4 months using the app
Edited June 6, 2024

I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)

Bad Society Club
United Kingdom
5 months using the app
December 1, 2023

Friendly professional service; I haven't commenced trading at this point but give thanks to Nalinee for her setup help

Nic Phillipson
Australia
4 months using the app