AfterShip Returns , 2,264 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

November 19, 2022

This app is amazing for managing returns. Streamlines the whole process. Setup was super easy & intuitive. Support was super helpful in getting some things set up.

My Campus Gear
Canada
3 months using the app
September 3, 2021

Great customer service. Both associates were great help . I feel comfortable knowing that I can rely on them when needed.

By Lilla
United States
3 months using the app
Edited October 26, 2017

Awesome! Works Amazing! Great Plugin

Aquahotparts
United States
3 months using the app
September 18, 2017

This is app Very user-friendly. Works as it supposed to. Will definitely recommend.

Muuki
United States
3 months using the app
March 18, 2022

I had some doubts and they assisted me in seconds solving the problem immediately. I recommend it, in addition to the fact that the interface is very intuitive

Isabel Shoes
United States
3 months using the app
December 28, 2021

Been trying to set up today and support has been great. Always there when I need them and help has been easy to understand. thanks

SurfDog Australia
Australia
3 months using the app
October 7, 2022

j'ai utilisé cette application pour apporter plus de valeur sur mon site et j'aime beaucoup comment elle fonctionne

Race Control
France
3 months using the app
Edited June 1, 2020

Absolute disgrace of an organisation. Changed the app without notifying so that you now need to pay per user. Basically locked us out of the app as our Afterpay email was different from the Shopify staff emails. Will be deleting and finding an alternative app. Unethical and totally shameful.

Tiny People
Australia
Almost 5 years using the app
May 26, 2022

great customer service :) I need some clarification on how the app really worked and the agent was very helpful

The Master Pan
United States
3 months using the app
Edited January 22, 2018

Awesome app and free! 100% Recommended. We are using it with 3 different shops working together and no issues! Thank you!

Avarcas Au
Estonia
3 months using the app