Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 15, 2021

great app! It does exactly what I was looking for to manage my returns. Very responsive and helpful customer service!

Pureli
United States
3 months using the app
December 17, 2017

Works Great, Perfect App, Works good for Business!!

Luciano Fashion
United Kingdom
3 months using the app
August 19, 2017

The installation was very simple and i have yet to have any issues. A really neat tool!

Bigseanswarehouse
United States
3 months using the app
July 29, 2021

Download the app, and the setup was easy and smooth. I had some questions that got answered very quickly. I feel good that my customers will have a great experience using this app.

KEFI La Mode
United States
3 months using the app
January 2, 2018

Awesome App! Very easy to use one of the best App for your shopify store.

Slaybiesus
United States
3 months using the app
April 22, 2020

It looks simple, easy set up and friendly experience for customers, I'll try the 14-days free trial and see how it works.

VZlush
United States
Over 4 years using the app
May 3, 2018

deleted, pricing structure for the new app is expensive

Hijabican
United States
Almost 6 years using the app
July 6, 2017

Easy to setup and smooth process.

Unizep Malaysia
Malaysia
3 months using the app
May 30, 2022

They have a really quick resonse time and very friendly. The app is really good and has many options. Satisfied

JKL Hair Couture
Belgium
3 months using the app
November 9, 2017

Very easy to install and works well. Vilo.co.nz

Hervie
New Zealand
3 months using the app