AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,253)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for simplifying returns, enhancing customer satisfaction, and saving time. It offers robust customization and automation, including a branded returns page that integrates with Shopify. The app handles simple exchanges to complex returns with ease. Merchants praise its user-friendly interface, reliable performance, and straightforward setup. Customer service is highlighted as exceptional, with responsive and knowledgeable support resolving issues quickly via chat or video calls.

February 20, 2025

Yebo
United States
8 days using the app
June 10, 2024

SHOP ROLO
United States
5 days using the app
July 29, 2025

German Shepherd Shop
United States
2 days using the app
March 12, 2025

Sports Treasures
United States
2 days using the app
April 28, 2024

SAINT VIRGO
United Kingdom
About 20 hours using the app
September 6, 2025

CozyVibe
Germany
About 1 hour using the app
May 20, 2024

Galtsand
United States
About 3 hours using the app
September 13, 2024

LesRoisClothing
United States
About 2 hours using the app
March 4, 2024

TWIGGY
France
About 1 month using the app
June 24, 2024

Freyaa
India
About 1 hour using the app
AfterShip replied June 25, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip