AfterShip Returns , 2,264 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.
Refine
-
By rating
Le service client est très professionnel et rapide ! l'apps semble très complète et facile à utiliser,
Great app. Very easy to setup and makes returns very easy!
I was looking for something like this, it is an awesome app, the way my costumers can now return the products its great this app it makes it so easy! App totally recommended!!!
There have been some frustrating issues going on with billing, however Aftership has been very helpful with our account issues. They set up a google meet just to let me share my screen. I have not had any other app take the time to do that for us. We have used them for a year, and hope to use them for more years to come.
very good customer service would for sure recommend 10/10 for anyone looking to mange there returns nice and easy
very handy app, just getting to grips with it. Helpful support along the way, should help to streamline the return process, looking forward to it!
Good not great but cheap compared to Returnly and Loop Returns. Recommended if you don't have a lot of returns to deal with and don't want to spend hundreds for app of the kind.
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Returns Center Team
AfterShip was exactly what we were looking for. Returns are the most difficult part of an e-commerce business. We were happy to find the right platform to simplify this process, save us time and money.
Great apps that help me a lot!!
The app was very difficult to set up and configure to a usable level. I do like having a built-in return option for my customers, but this is mostly a manual process once the shopper requests the return and you approve it.
Update - the developer was helpful in getting the configuration as close as possible to how we wanted it to work. There is still some manual actions that you have to take as the product is returned, refunded, etc. I wish those things were automated - especially if we use their Tracking App in conjuction with the Return App. Keeping my fingers crossed they are working on that as it would automate the process.