Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

July 28, 2017

Great app. What I really liked was that you can add a custom subdomain.

Tortron Inc
United States
3 months using the app
January 23, 2018

Must have! Efficient, simple and easy to setup!

Practical Aid
United States
3 months using the app
August 4, 2023

Nalinee was great. Resolved my issue. App can be a bit buggy but does the job. Customers seem happy with it.

Curvy Beach
United States
Almost 4 years using the app
AfterShip replied August 6, 2023

Thank you for your valuable feedback and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

September 23, 2023

Quick, responsive, efficient.

MosqShock
Thailand
3 months using the app
April 1, 2017

Less Limitations on the Rules for Returns - other apps make you use their rules so works great for us.

Here Comes The Bling
United States
3 months using the app
November 22, 2017

Excellent service to help boost the fluidity of the Shopify workflow and automation. Support is highly responsive.

Slackwater Cove
United States
3 months using the app
February 17, 2022

Priyanka was (is) fabulous! She took the time out of her busy day to connect with me and walk me through a demo to better understand the returns center. Thank you Priyanka. I feel confident setting it up now.

Petzyo
Australia
3 months using the app
November 22, 2021

Customer Service is very quick to help you and always there. I would really recommend it to anyone.

Toys4everyone
Netherlands
3 months using the app
September 18, 2020

I really like this app it helps my customers by a lot

Fitversal
United States
Almost 4 years using the app
December 3, 2019

Excelente app. It has been very usefull for my business to manage the returns and provide a good service to the clientes. I recommend it.

Cklass.shop
Mexico
Almost 4 years using the app