Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

May 28, 2020

If I pay large amounts of money using an app, I don't want to get constantly and everywhere a request for leaving a review. But you got what you wish for now I guess. A 1 star review.

Mr Riegillio
Netherlands
About 5 years using the app
October 22, 2021

Service client incroyable et vraiment gentil, l'application facile à utiliser effica. Hâte de pouvoir plus l'utilliser

Meaneasy
Switzerland
3 months using the app
September 28, 2020

I used this app to create an RMA process for my shop. It was pretty easy to set up, especially with image size requirements listed on the set up page. One feature that was missing is the ability to preview the customized return page without submitting a test return. Also, for plans with limited returns, it would be good to be able to have test returns not count against the monthly total, not an issue for me at this moment since it is nearly the end of the month, but could cause issues for another shop.

Carvers Ridge
United States
Almost 4 years using the app
March 23, 2021

A great app and addition to my store and the forever free package makes it that much more dope haven’t used it for live returns but I kno it’s gonna come in handy

Teedotkustoms
United States
3 months using the app
January 18, 2018

Thank You AfterShip Returns Center!
This App lets me organize my returns and makes it extremely easy when it comes to managing the orders.
All in all this is a MUST HAVE App for those who are dropshipping from Aliexpress!!

Thanks Again

Kpoppin
United States
3 months using the app
Edited August 10, 2017

Awesome app... I recommend this app for anyone selling online.

Thefinddeal
United States
3 months using the app
December 8, 2022

Quick response and helpful. Would highly recommend AfterShip for a great experience. I rate 5 out of 5 Stars

ExteedAppliances
United Kingdom
3 months using the app
January 7, 2018

I have used aftership for a while now, truly a great app ^^

Collectorfrat
France
3 months using the app
July 28, 2017

This a very useful and quick way to get return orders in one place. I highly recommend it.

Otherings
United States
3 months using the app
July 31, 2017

Have not had a chance to use yet but I am sure it will give confidence to customers knowing they can fill out their own return details. Hopefully, they won't to use it but thank you. It looks good on web page.

Decades Down Under
Australia
3 months using the app