Reviews (2,395)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Been trying to set up today and support has been great. Always there when I need them and help has been easy to understand. thanks
j'ai utilisé cette application pour apporter plus de valeur sur mon site et j'aime beaucoup comment elle fonctionne
great customer service :) I need some clarification on how the app really worked and the agent was very helpful
Awesome app and free! 100% Recommended. We are using it with 3 different shops working together and no issues! Thank you!
Highly recommend- Love how this app makes the return process so much easier for returns and exchanges. Customers get email updates throughout the entire process so they're in the know about their return. After a few weeks of using the app and having several returns in process, I accidentally deleted the app and lost all my data. Looking back I wish I never panicked because the AfterShip team was able to pull up all my data and get it reinstalled on my store through the app! Thank you so much Samad, Raviz, Manish, Rohit, and Shahvaz!
Absolute disgrace of an organisation. Changed the app without notifying so that you now need to pay per user. Basically locked us out of the app as our Afterpay email was different from the Shopify staff emails. Will be deleting and finding an alternative app. Unethical and totally shameful.
I really love this app, everyone makes an app to get the product out properly. But it's just as vital to monitor the returns, this is a wonderful app
Very easy to use and will save me a lot of time on processing those pesky returns! Would recommend to any store owners
Easy to install and use, very easy to get a hold of customer services and fix any issues or bugs that appeared
This is something I have needed for way too long. This app is helping me to expand my sales by streamlining my returns process and by offering free return shipping. The customer service to get this up and running has been fabulous.