Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 9, 2017

Looking good! I just opened my site and haven't used this service yet, but I tried it's usability and it seems work great!

Japanesecraftworks
Japan
3 months using the app
August 18, 2017

I'm very happy with the services of Returns Center and the easy to use/user-friendly interface. They have been nothing but supportive from the day the that I first install and would happily recommend it to anyone who like things organized and neat.

Gamers Outfit
Vietnam
3 months using the app
October 24, 2017

Good to keep tracking of your returns.

Agmc Fashion
United States
3 months using the app
December 5, 2017

I love the simple integration and the ease of install. I want the security for my customers and my company. This is exactly what you get with AfterShip. You will not be disappointed.

Koven Beauty
United States
3 months using the app
November 25, 2017

This app is easy to set up and use. I recommend it to anyone who wants add some automatic improvements to their store.

Kp Luxury Apparel
United States
3 months using the app
July 6, 2023

Wonderful customer service! We had a technical question and their team went above and beyond to schedule a Zoom call and make sure they answered all of our questions in as much detail as possible. Highly recommend!

Dareth Colburn
United States
3 months using the app
August 5, 2017

AfterShip is excellent, can't recommend it highly enough. Worth the money ten times over!

Gmi Guitar And Music Institute Online Shop
United Kingdom
3 months using the app
March 25, 2023

I recently had the pleasure of dealing with the customer service team. From the moment I first reached out for assistance, I was met with prompt, knowledgeable, and friendly service. The customer service representative was able to answer all of my questions clearly and efficiently, ensuring that my issue was resolved quickly. I was also impressed by the team's willingness to go the extra mile to ensure that I was satisfied with their service. I could tell that their team was highly trained and passionate about helping customers. I would highly recommend AfterShip Returns to anyone looking for top-notch customer service!. Great Customer Service. Thank you Prabha.

Vespell
United States
3 months using the app
January 27, 2018

Due to the sheer volume of our sales each month, there are bound to be returns. AfterShip allows us to automate the return process, allowing us to spend time on more concerning matters. The best part is that it doesn't cost us a dime!

-Saves valuable time (Check)

-Simple and easy to use (Check)

-Everything you need for free (Check)

You wont find a better return app on Shopify hands down

Trippytrippy
United States
3 months using the app
July 24, 2017

Aftership is making business convenient for my online store. Returns center is seeming to be a handy tool for my store.

Smart Watch Brands
Zimbabwe
3 months using the app