Reviews (2,416)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

May 10, 2024

Great work! Helped a lot!

Raise The Standard Apparel
United States
6 months using the app
July 22, 2024

very helpful

MAMACITA SWIM
United States
About 3 years using the app
July 8, 2024

Good service

Luff Sleep
United Kingdom
Over 4 years using the app
April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

The Hearts Corner , LLC
United States
2 months using the app
April 9, 2024

Neha was a great help! Customer service is top notch.

Good Good Golf
United States
About 1 year using the app
April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

SENIQ
United States
18 days using the app
July 13, 2024

Very useful and helpful assistance, thank you.

Midstveil™ Keychains Gift Shop
United States
22 days using the app
October 8, 2024

Moazzam me ayudo a configurar mis cuentas de manera rápida y efectiva incluso se ofreció a hacer una llamada conjunta para solucionarlo y me ayudo con mi mala comprensión del ingles. Lo solucionamos y estoy muy agradecido.

OrtoPrime.de
Spain
About 1 hour using the app
June 13, 2024

Great assistance I’m happy to have a app that helps with Shopify Starter!

Gable Womens Footwear™
United States
11 days using the app