AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

July 26, 2023

Moazzam is great. The customer service is always seriously amazing for After Ship! They are fast and hang in with you till your issue is solved.

Lacy Boots
United States
Over 2 years using the app
July 7, 2023

Nalinee was efficient and helped me very easily solve my issue. She provided great customer service.

KIWI/ fig.
United States
Over 1 year using the app
June 29, 2023

Excellent Service from Nalinee.
She help me resolve my problem.
Thanks
.......................................

BRAVA
Canada
Over 4 years using the app
November 17, 2023

Nice and easy

Clara
United States
About 1 month using the app
April 24, 2023

Very good technical support and very patient! I was wanted to upgrade my account with a few things and it made my busier much better

Livable Hair
Canada
Over 1 year using the app
September 6, 2023

Definitely an App I would recommend for any online business trying to make the return process seamless and easy.

The support is offered is exceptional.

Crossover International
South Africa
2 months using the app
May 31, 2023

Great assistance, super fast support on all questions. Quick and easy setup. high recommend :) Thanks again

AncientBrand
United States
6 months using the app
Edited June 10, 2023

The five star rating is for the customer support. The customer support is very good and Moazzam was able to help me quickly and easily. I haven't had a chance to really use the app much yet... just getting it set up.

Montana Casting Co.
United States
4 months using the app
May 19, 2023

Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)

Zahraa The Label
United States
Over 2 years using the app
July 12, 2023

Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.

True Glory Hair
United States
Over 1 year using the app