Reviews (2,416)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

May 21, 2024

Thanks to Neha for helping me set up the return and shipping functions. This app is very flexible and reasonably priced.

Mochi Active
United States
2 days using the app
September 13, 2024

great costumer service!

4Season
Norway
About 2 hours using the app
May 21, 2024

Great customer service.

Valéntti Canada
Canada
18 days using the app
March 8, 2024

great customer support

My Store
United States
30 days using the app
May 13, 2024

Neha was extremely helpful. Look forward to working with you more.

Kenneth Cole
United States
44 minutes using the app
June 12, 2024

great great great

fbrq.com
Hong Kong SAR
4 months using the app
May 2, 2024

Great customer service

nautiatthebeach
United States
6 days using the app
May 5, 2024

Aditya was really helpful and supportive. She was able to dedicate the time needed to give a proper explanation.

Imperial Luxury
United Kingdom
About 1 hour using the app
August 1, 2024

Prompt customer support!

MAVEN AND AURA THREADS
India
1 day using the app
June 13, 2024

Easy setup, friendly customer service.

LOUPN
United States
About 1 hour using the app