Reviews (2,422)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the return process, noting its user-friendly interface and time-saving automation features. It integrates well with Shopify, enhancing shopping experiences by suggesting exchanges over refunds. The customer support is particularly praised for its efficiency and personalized assistance via tools like Google Meet and screen sharing, improving order tracking and issue resolution.

May 4, 2024

sehr gute Beratung und hilfsbereiter support.

IN/Schwarz
Germany
8 days using the app
July 12, 2024

good experience

naftus
United States
28 minutes using the app
March 20, 2024

Quick and very helpful support!

SABIDURI
Switzerland
17 minutes using the app
Edited November 1, 2023

Customer support is great!

Toki Mats
United States
About 6 years using the app
June 25, 2023

Yes and thank you for the excellent help.................................................................

Conner Hats
United States
About 6 years using the app
January 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Paul Aarrington Denim Studio
United States
Almost 6 years using the app
Edited February 16, 2023

Ayumi was helpful in resolving an issue I was having. It was not able to be done immediately, so they elevated the issue to the right people to get it fixed.

Homebuyerjournals
United States
Almost 6 years using the app
January 4, 2024

Nalinee answered all my questions, excellent support and went beyond my expectations

Docking Drawer
United States
Almost 6 years using the app
July 13, 2023

Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.

Sandy Feet Australia
Australia
Over 5 years using the app
April 13, 2023

Really happy with the service!
Great communication and staff is extremely helpful :)
Would definitely recommend

LAVIO
Australia
Over 5 years using the app