Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
Refine
-
By rating
Nalinee answered all my questions, excellent support and went beyond my expectations
It is a very good app. Love it!
Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.
Really happy with the service!
Great communication and staff is extremely helpful :)
Would definitely recommend
Was trying to add more seats and ran into user errors (eg I made mistakes). Support was great and incredibly helpful. They undid my mistakes and then via screen share helped be complete the seat additions. BTW - we love this app as it has made our returns process much more effecient and customer friendly.
Customer service was great! Glad that the app is adding new features to the platform. Return Center has been very useful and easy to use in resolving customer service issues.
Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.
App works fine, nice support service!
thanks so much for answering to our needs and questions on real time!
Merci pour votre aide FIVE STAR
Un suport tres competent. JE RECOMMANDE pour gerer ses retours en e-commerce.
Loic
CS is replying promptly. She/he is amazing.