Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

February 9, 2024

Easy to set up and great service from Nalinee

Bisous Pets
Australia
12 days using the app
January 6, 2024

Very fast service and have had no issues with the setup. Looking forward to using the app. They took their badges off within 30 seconds of me messaging them which was impresive and a great first interaction with their customer support!

Twisted Silver
United States
About 3 hours using the app
November 26, 2023

fastest customer services

Radiance Fashion
Malta
3 months using the app
November 26, 2023

Good tech support on a Sunday morning.

Roast'd Coffee
United States
6 months using the app
May 5, 2024

Aditya was really helpful and supportive. She was able to dedicate the time needed to give a proper explanation.

Imperial Luxury
United Kingdom
About 1 hour using the app
May 2, 2024

Great customer service

nautiatthebeach
United States
6 days using the app
March 29, 2024

excellent

YHONE
Hong Kong SAR
6 months using the app
January 31, 2024

FAST Customer service! App is also really easy to set up!

Mack & Rex
United States
About 19 hours using the app
December 6, 2023

Really helpful!

Good Impression
United Kingdom
4 months using the app
June 15, 2024

nice

Saudade
United States
About 1 hour using the app