Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

February 5, 2024

App very efficient and excelent customer service

AnnaConcept
Brazil
25 days using the app
January 24, 2024

Priyansh was amazing help, absolutely rapid replies all day in setting everything up! Would recommend!

Exceed
United Kingdom
About 4 hours using the app
November 17, 2023

Nice and easy

Clara
United States
About 1 month using the app
May 4, 2024

sehr gute Beratung und hilfsbereiter support.

IN/Schwarz
Germany
8 days using the app
May 13, 2024

Servizio tempestivo dell'assistenza

PEdALED Store
Italy
About 2 months using the app
January 30, 2024

good customer service

Self Made
United States
About 2 months using the app
AfterShip replied January 31, 2024

Thank you for taking the time to share your valuable feedback with us.

We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

May 23, 2024

good

Denim Exchange USA
United States
About 1 hour using the app
December 13, 2023

Very helpful getting setup and worked great!

Strolee Carts
United States
About 1 hour using the app
February 28, 2024

amazing - Priyansh & Neha

Needs No Label
United Kingdom
7 days using the app
March 20, 2024

seems easy to use and excellent customer support!!

FLORA ANIMALIA
United States
About 4 hours using the app
AfterShip replied March 21, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip