Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

February 28, 2024

amazing - Priyansh & Neha

Needs No Label
United Kingdom
7 days using the app
November 23, 2023

Very happy with their customer service, they helped me to remove their branding and extend my trial period.

BERK STUDIOS
Belgium
7 minutes using the app
March 20, 2024

seems easy to use and excellent customer support!!

FLORA ANIMALIA
United States
About 4 hours using the app
AfterShip replied March 21, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 16, 2024

looks very helpful for our business!!

mobiledirectau
Australia
14 minutes using the app
February 13, 2024

Fast, Great, And Easy Resolution and contact with the support team!

Klozey Store
United Kingdom
31 minutes using the app
May 23, 2024

good

Denim Exchange USA
United States
About 1 hour using the app
April 3, 2024

guter Service

GEMA Shop
Germany
About 2 months using the app
AfterShip replied April 4, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 22, 2024

Great support and very helpfull

WhereWildflowersGrow
United States
About 17 hours using the app
December 22, 2023

Bon SAV

Hylé
France
8 months using the app
January 29, 2024

Great at the moment....

MAROA by INDAH
Chile
7 days using the app