Reviews (2,418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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Moazzam assisted with my inquiry and was straight to the point
Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.
A very handy bit of software that has streamlined my returns process. Easy to install and use... I would recommend.
prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.
Excellent Service from Nalinee.
She help me resolve my problem.
Thanks
.......................................
Customer service is super helpful. Great tool for creating returns. Hoping to see me customization in the future.
Hello,
We are continuously working to improve the application. We will surely inform you once this feature is introduced.
Regards,
Mukul Saxena
My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.
This app really had a lot of really great features. We loved that we could customize SO much in it! The only downside that made us end up switching return systems, is that we could not offer our customers return labels that was an easy process to return. There was too much manual stuff that had to be done using AfterShip, so we ended up making the switch after a few years of using AfterShip. It is a great app for lower volumes, but doing such large volumes now we needed something that could keep up with us!
This is something I have needed for way too long. This app is helping me to expand my sales by streamlining my returns process and by offering free return shipping. The customer service to get this up and running has been fabulous.
Great app our customers love it. And their IT support team is great - they are truly there to help.