Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Customer service is super helpful. Great tool for creating returns. Hoping to see me customization in the future.
Hello,
We are continuously working to improve the application. We will surely inform you once this feature is introduced.
Regards,
Mukul Saxena
Have been using this return app for a few years now. Easy to install and set up your return page & return rules. It saves time by allowing customers to fill in their requests on their own. Things can be automated. They also have some label generation capacities, but I have not been using this option it as this is more US oriented service.
It is a very good app. Love it!
Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.
Merci pour votre aide FIVE STAR
Un suport tres competent. JE RECOMMANDE pour gerer ses retours en e-commerce.
Loic
CS is replying promptly. She/he is amazing.
Really happy with the service!
Great communication and staff is extremely helpful :)
Would definitely recommend
Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.
App works fine, nice support service!
thanks so much for answering to our needs and questions on real time!
This app has helped us automate our return process and allow customers to easily submit return requests. Customer service is great. Wish there was more styles to customize the look of the interface. Creating a style that looks like our store would be the only reason I would consider a different app.