Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Die App hilft Retouren einfacher zu managen, obwohl ich den korrekten Workflow noch nicht ganz verstanden bzw. wohl nicht vollständig eingerichtet habe. Bin aber insgesamt zufrieden damit.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
A very handy bit of software that has streamlined my returns process. Easy to install and use... I would recommend.
prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.
Excellent Service from Nalinee.
She help me resolve my problem.
Thanks
.......................................
My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.
This app really had a lot of really great features. We loved that we could customize SO much in it! The only downside that made us end up switching return systems, is that we could not offer our customers return labels that was an easy process to return. There was too much manual stuff that had to be done using AfterShip, so we ended up making the switch after a few years of using AfterShip. It is a great app for lower volumes, but doing such large volumes now we needed something that could keep up with us!
I've been using returns center for a few years now and the service has been incredible in mitigating returns for my customers. It saves me time on answering emails and my customers appreciate the easy form process. The support team at Aftership are awesome too. Responsive and helpful. Aditi was recently super helpful with a billing issue I was having. My issue was sorted out within minutes and all my experiences with their support team have been similar. They really make the entire app experience easy. Highly recommend!
I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget.!
Very nice and helpful. I asked a question on why the returns website doesn't work and they promptly guided me through it. Amit was awesome!
Moazzam Jump on call to figure out some new return polices and was very in helpful and detailed by guiding step by step.
Hello,
Thank you for your feedback and we always work diligently to make the user experience better.
Please do let us know if you have suggestions related to Exchange or further assistance required.
Regards,
Sumit