Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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Aftership has been a real-time saver. We have been using this app for a while. Customer support is awesome. They always make sure to help us with any issues (if any) we encounter. I highly recommend this app to anyone looking for a dependable app to help them with their returns process and help them save time.
Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!
they have very good customer service. Fast and accurate. i highly recommend you use this app for your business.
Super great customer service!
I had some difficulty with one of the features not being available, but customer support and Ankush in particular were very helpful in resolving the issue. Highly recommend, excellent customer support.
We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!
Moazzam helped me a lot! Thanks
The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.
Overall the app has worked great for our needs and support was helpful with any requests as ever needed.
I honestly have had so many problems with Aftership's setup I am giving 5 stars to Neha for helping us set up the right settings. Thank you Neha!!