Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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The chat support team member (Pawan) was quick and efficient in assisting me with my various questions. He provided straightforward answers and quick-access links for my convenience.
A super easy and quick way to semi-automate your returns. I wish it would adjust your stock levels when someone submits for an exchange rather then having it done manually
Moazzam Ali was very helpful, patient and competent. Great app!
I haven't encountered any problem so far after a year of using it. A pretty simple and straightforward app that has helped us sort out hundreds of returns through our day-to-day.
Hi there,
Thanks for your valuable feedback. Let me talk to the product team here and get back to you via email updates.
Best,
Shahbaz
Amazing service. Very informative and prompt answer.
Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.
Customer support is super quick with reply and steps are straight forward. Aditya was a great help and made the steps super simple.
Aditya is an amazing customer service agent. She went above and beyond. She was unbelievably patient and kind. She very quickly resolved my issue. AfterShip has always been easy to use and that is why we continue to use for our business.
I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.
Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.