Reviews (2,373)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining order tracking and enhancing customer satisfaction. It is praised for its affordability, robust features such as easy customization, seamless Shopify integration, and a comprehensive free plan ideal for businesses with fewer returns. The customer support is particularly commended for its efficiency and availability through multiple channels, including phone, chat, and Google Meet. Merchants appreciate its effective management of the returns process, noting it significantly improves customer service and helps retain customers through positive return experiences.
Refine
-
By rating
I put in the return address in the return address section, but customer still get emails list this:
2. Go to local post office, or another courier, to ship the package. Return address for the package:
[Company Name]
[Return Address line 1]
[Return Address line 2]
[Return Address line 3]
[Return Address line 4]
Thank you for your review. We will take a look at this immediately.
We have been using the Aftership app for over two years now, and we are fully satisfied. Everything's automated and the support team is very reactive!
Customer service was great! Glad that the app is adding new features to the platform. Return Center has been very useful and easy to use in resolving customer service issues.
Great app! but even better customer support, Ankush did a great job helping me with all my porblems.
Moazzam provided excellent support through the online chat regarding return software for Shopify. He was patient, and knowledgeable, and provided practical solutions. His expertise in the Shopify return software was impressive, and he gave me the confidence to make informed decisions. I highly recommend Moazzam to anyone needing assistance in this area.
Great app and good customer service! Used for quite some time, makes things easier and hassle-free compared to manually organising expecting returns.
Great app!! Makes it so easy for my customers to return. And the customer service is always there for any help
Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!
Moazzam helped me a lot! Thanks
AfterShip staff is great. Very responsive to suggestions and feedback. Great way to track your returns and communicate with customers.