Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

June 16, 2017

Excellent! Just what we needed. Thanks AfterShip!!

Coral Tree Eyewear
Australia
Almost 5 years using the app
May 31, 2022

We're an ecommerce brand out of Philly. This app has worked well for us. Simple, our customers find it easy to use. It was easy to set it up and customize. We have used it for a few years, no issues.

Honey Cloudz
United States
Almost 5 years using the app
March 29, 2023

easy to use, affordable pricing method too. great app. look forward to using it on our other brands websites too.

RMDY
United Kingdom
Almost 5 years using the app
March 18, 2022

We have been using AfterShip Returns Center for a while now. It makes handling returns a breeze and their support team is very courteous and responsive.

Jewelry Outlet
United States
Almost 5 years using the app
December 23, 2021

great app - provides everything you need for smooth tracking of your returns with variety of statuses

Beflax Linen
United States
Almost 5 years using the app
December 25, 2023

10/10

OneStopDroneShop
United States
2 months using the app
October 5, 2023

I want to give commendation to Moazzam who has been a great help to me in resolving the issues I encountered in AfterShip. Moazzam is very quick in finding the issue and proving resolution.

TRNK
United States
Over 4 years using the app
November 5, 2021

Great app and the customer service is very fast.
The customizing of the return page is very nice and can be branded like your store guidelines

Hoop Merch
Israel
Over 4 years using the app
February 19, 2021

The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.

Clubhouse Outfitters
United States
Over 4 years using the app
August 29, 2021

Works great for our return process, good customer service whenever I've had an issue. Would definitely recommend!

Shop on Sixth
United States
Over 4 years using the app