Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget.!
Very nice and helpful. I asked a question on why the returns website doesn't work and they promptly guided me through it. Amit was awesome!
Moazzam Jump on call to figure out some new return polices and was very in helpful and detailed by guiding step by step.
Hello,
Thank you for your feedback and we always work diligently to make the user experience better.
Please do let us know if you have suggestions related to Exchange or further assistance required.
Regards,
Sumit
Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)
Exceptional service from Sanjeet. Literally fixed my issue in seconds!!! Returns Center is a cornerstone of our online business. Highly recommended.
Great App and customer service! Helps us to manage our returns with ease but would be good if the returns labels generator would work with Royal Mail.
amazing service and very quick response with an in-depth explanation. Would definitely recommend :)
AfterShip is such an easy plugin to our store and allows for a professional seamless process for our customers to return items. We strive to give an excellent experience for our customers when they purchase an item, so its just as important for them to have a similar experience if they need to return it, and AfterShip allows for that. The integration is quick and easy, and its benefits are outstanding! Highly recommend this app for any website which sells products! THANK YOU!
We've used this app for over 2 years. The app works very well and it does help provide our customer a good return experience.
Aditya was very helpful. She helped me solve my problem quickly and without any fuss. Great customer service!!
Thank you