Reviews (2,416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.
Overall the app has worked great for our needs and support was helpful with any requests as ever needed.
I honestly have had so many problems with Aftership's setup I am giving 5 stars to Neha for helping us set up the right settings. Thank you Neha!!
Ankush Moazzam was very knowledgable with what i needed help with. He was able to fix my problem very fast. Great service!
Very helpful customer service, attentive and professional. Easy to use app. Vey clear. User friendly for store owner and customer.
They have fantastic customer service. Very quick to respond and helped resolve any issues or questions that I have. I would highly recommend using this app.
Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.
This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.
I have been using AfterShip Returns for years on several online shops, and I'm fully happy with it. It's easy to configure, and offers a very professional experience to customers for returns, despite I didn't use all their features as of now. I strongly recommend it!
This app has helped me streamline my returns process. I recently was having an issue setting up the returns labels and support was very helpful in getting the issue resolved. I have had numerous questions here and there, and they are always very helpful. Would recommend.