Reviews (2,335)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

December 13, 2023

Very helpful getting setup and worked great!

Strolee Carts
United States
About 1 hour using the app
October 28, 2023

Great customer service!

PF. Flyers
United States
About 2 months using the app
October 19, 2023

The ability to create international return labels is a key feature, and it works as I had hoped. The process of onboarding to creating our first international return was a breeze.

Boondocker
Canada
About 2 hours using the app
October 8, 2023

great tool

VORETIX
United States
About 1 month using the app
October 28, 2023

fast reply and kind support:) lovely

Sonnenschein
Romania
5 days using the app
November 6, 2023

VERY HELPFUL NEHA WAS HELPFUL

Foreign Globe
United Kingdom
14 days using the app
July 3, 2023

Nalinee was of great support .............................................................................

Flibustier Paris
France
About 1 month using the app
August 19, 2023

This is an awesome app. I reached out to customer service and within seconds my request was handled. I appreciate the deep customization available within the app and how it fits right within shopify and my brand.

Lipscomb Finch
United States
About 2 hours using the app
January 9, 2024

Great service and very helpfull!

CLINTS Inc
United Kingdom
About 3 hours using the app
January 20, 2024

helpful, friendly

SuperStar Bedding
United Kingdom
15 minutes using the app