Reviews (2,335)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

August 1, 2023

The Customer Service Agent was very helpful and patient in working to resolve my issues.............

+Body by Julia Haart
United States
2 days using the app
August 15, 2023

Very very thorough returns app, so it definitely takes time to get set up. Some of it wasn't fully self-explanatory so I utilized the chat feature which was clutch since someone got onto a screen sharing google meeting with me instantly to answer all ny open questions.

BandaBeau
United States
About 4 hours using the app
AfterShip & Automizely replied August 17, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 9, 2023

Great quick response by customer service when I needed to talk through a scalable option for my business.

QUIT//FIT
United States
41 minutes using the app
July 6, 2023

Excellent app, Easy integration and outstanding customer service. I would highly recommend to anyone looking for this sort of App

lumenlight Lighting supplier
Australia
28 minutes using the app
September 23, 2023

Quick, responsive, efficient.

MosqShock
Thailand
3 months using the app
November 3, 2023

Nelinee
Super helpful, amazing customer service

BLK SHEEP
Canada
About 5 hours using the app
November 2, 2023

Bon échange avec Priyansh, patient et pédagogue. Je vais essayer la période gratuite pour me faire la main.
Merci beaucoup

MAISON GABRIEL PARIS
France
2 days using the app
July 4, 2023

thank you。it's really important for me.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

LaceMade
Hong Kong SAR
About 6 hours using the app
November 23, 2023

Very happy with their customer service, they helped me to remove their branding and extend my trial period.

BERK STUDIOS
Belgium
7 minutes using the app
October 23, 2023

Nice app. Recommended.

Daphne Home Decor
United Kingdom
7 days using the app