Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Excellent support! We've been using it for nearly a year and it has really helped us manage returns and look professional. Highly recommend!
This app makes handling returns so much easier and an amazing time saver! Very simple and easy to set up and use. Impressed by the great service by Aftership. I would highly recommend this app to anyone selling online.
The chat support team member (Pawan) was quick and efficient in assisting me with my various questions. He provided straightforward answers and quick-access links for my convenience.
I haven't encountered any problem so far after a year of using it. A pretty simple and straightforward app that has helped us sort out hundreds of returns through our day-to-day.
Hi there,
Thanks for your valuable feedback. Let me talk to the product team here and get back to you via email updates.
Best,
Shahbaz
Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.
Customer support is super quick with reply and steps are straight forward. Aditya was a great help and made the steps super simple.
Aditya is an amazing customer service agent. She went above and beyond. She was unbelievably patient and kind. She very quickly resolved my issue. AfterShip has always been easy to use and that is why we continue to use for our business.
Indispensable app to manage store returns. Furthermore, the customer service is very kind and immediately ready to solve any doubt or problem I encountere.
they have very good customer service. Fast and accurate. i highly recommend you use this app for your business.
We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!