Reviews (2,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the return process, noting its seamless Shopify integration and robust features, including automation on the free plan. They appreciate the easy setup, customization options, and responsive customer support, which enhances order tracking and return management, ultimately improving customer satisfaction.
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They are extremely helpful and friendly if you have any questions about anything via chat. I was having a problem with the system generating a return label and they fixed it right away.
Great app and great customer support. Only feedback would be to have AfterShip and Returns Centre be a bit more of a seamless experience. But apart from that, really powerful
We have been using the Aftership app for over two years now, and we are fully satisfied. Everything's automated and the support team is very reactive!
Customer service was great! Glad that the app is adding new features to the platform. Return Center has been very useful and easy to use in resolving customer service issues.
Great app! but even better customer support, Ankush did a great job helping me with all my porblems.
Moazzam provided excellent support through the online chat regarding return software for Shopify. He was patient, and knowledgeable, and provided practical solutions. His expertise in the Shopify return software was impressive, and he gave me the confidence to make informed decisions. I highly recommend Moazzam to anyone needing assistance in this area.
Great app and good customer service! Used for quite some time, makes things easier and hassle-free compared to manually organising expecting returns.
Great app!! Makes it so easy for my customers to return. And the customer service is always there for any help
Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!
AfterShip staff is great. Very responsive to suggestions and feedback. Great way to track your returns and communicate with customers.