Reviews (2,337)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return settings and potential to enhance customer retention. They praise its intuitive interface, ease of setup, and excellent customer support. The app is recognized for effectively tracking returns and managing customer follow-ups. Merchants also value its affordability, transparent pricing, and advanced features, including a free plan suitable for small businesses.

October 31, 2023

Amazing tool to improve the customer experience and very helpful customer service

Boulevard 1504
United Arab Emirates
13 minutes using the app
December 25, 2023

10/10

OneStopDroneShop
United States
2 months using the app
October 3, 2023

I continue to get great service. This time from Aditya. Thank you!

bathmōd®
United States
18 minutes using the app
July 25, 2023

Moazzam was a great a help! Got us onboard fast and easy.

DRIP SUPPLY UK
United Kingdom
About 3 hours using the app
October 27, 2023

Solved the issues!

HPZ™ Pet Rover
United States
Over 3 years using the app
October 26, 2023

God og nem overskuelig app med rigtig hurtig og effektiv support.

OutletLamper.dk
Denmark
21 days using the app
December 2, 2023

Great Support and easy to install

Lusuana
Germany
31 minutes using the app
October 12, 2023

perfect

DelaraHome
United States
1 day using the app
December 13, 2023

Greatest app

WearBless
Denmark
3 months using the app
AfterShip & Automizely replied December 14, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

November 23, 2023

Die App hilft Retouren einfacher zu managen, obwohl ich den korrekten Workflow noch nicht ganz verstanden bzw. wohl nicht vollständig eingerichtet habe. Bin aber insgesamt zufrieden damit.

easypainting.ch
Switzerland
10 months using the app
AfterShip & Automizely replied November 24, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip