Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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AfterShip staff is great. Very responsive to suggestions and feedback. Great way to track your returns and communicate with customers.
It was my first try and I get wrong and I use a real purchase in the shopify store. It happens then that I could not erase the entrance used for "playing" with the app.
Please include a check box to delete error entrances.
Thanks.
The team was very much involved in solving the problem
Great support and a very effective returns portal
I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.
Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!
The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app
Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.
Love this app, perfect for ever-growing businesses, keeps everything together and its link with Shopify is perfect.
Make the process much more efficient! Would definitely recommend to save time and help you get organised
Great support, very friendly app. It has a lot of features, and perfect to automate the process. Recommended!