Reviews (2,417)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

February 3, 2021

Ritika was so helpful in chat! He answered all of my questions aureately and helped me get the information I needed.

Jonas Paul Eyewear
United States
About 3 years using the app
May 9, 2022

Support was great the app is excellent! Return Center has helped simplify our business and help our customers!

RaveScoutr
United States
About 3 years using the app
November 27, 2023

Neha was very prompt in removing the after ship branding. Thank you so much.

RH Hijabs Co
Australia
About 3 years using the app
January 25, 2021

I use the app to automate my returns process. The customer service was extremely helpful. This is one part of my store that it is automated and let's me focus on soemthign else.

Moren Decor
United States
About 3 years using the app
November 23, 2017

Aftership is an amazing app. Having a branded tracking page brings your brand to the next level.

Pwn Apparel
Canada
About 3 years using the app
May 25, 2021

I am currently testing put this app but I must say Priyanka from the CS team was very diligent and responsive. I enjoyed my interaction. Support is key when making a decision on such apps.

DENALI Electronics
United States
About 3 years using the app
March 22, 2023

I recently had to contact AfterShip support regarding my returns centre. The agents were very helpful and were very persistent in helping me troubleshoot a resolution to a very tricky problem. I had a great experience with AfterShip agents and would definitely recommend their service to others.

2NDSKIN THE LABEL
Australia
About 3 years using the app
February 10, 2021

App works brilliantly. Really helpful customer service, resolved my query in a matter of minutes. I would definitely recommend this to fellow Shopify users looking for a seamless returns process.

Montirex
United Kingdom
About 3 years using the app
July 11, 2017

Before installing Returns Center by Aftership we were really messed up with our own return system that was so difficult to manage and now it's incredibly easy thanks to this amazing app! Seriously, you need to try it, saving time and money!

Kalonswim
Spain
About 3 years using the app
February 13, 2023

My experience with Aftership was great today! Rahul did a great job answering my questions and is very knowledgeable. Wonderful experience! Would recommmend Aftership, for sure!

Gerber Childrenswear
United States
About 3 years using the app