Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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I am currently testing put this app but I must say Priyanka from the CS team was very diligent and responsive. I enjoyed my interaction. Support is key when making a decision on such apps.
I recently had to contact AfterShip support regarding my returns centre. The agents were very helpful and were very persistent in helping me troubleshoot a resolution to a very tricky problem. I had a great experience with AfterShip agents and would definitely recommend their service to others.
App works brilliantly. Really helpful customer service, resolved my query in a matter of minutes. I would definitely recommend this to fellow Shopify users looking for a seamless returns process.
Before installing Returns Center by Aftership we were really messed up with our own return system that was so difficult to manage and now it's incredibly easy thanks to this amazing app! Seriously, you need to try it, saving time and money!
My experience with Aftership was great today! Rahul did a great job answering my questions and is very knowledgeable. Wonderful experience! Would recommmend Aftership, for sure!
AfterShip has really freed up a lot of time for our warehouse team no longer having to do so much work with returns and exchanges. On top of that we have a great idea of why certain items are getting returned so we can correct any problems.
This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!
Love the app even though it frustrated. I cannot add it to my website. It keeping putting up a different page but I still love it . Hopefully I can learn to use it soon
I am using this app to help manage returns for me. There is quite a bit of setting up to do but the customer service and online assistance is excellent. I received all the assistance I needed to resolve issues and set up my services from a friendly and professional Aftership team member.
great job helping our business grow and allows us to process customer returns with ease. Highly recommend.