Reviews (2,375)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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AfterShip staff is great. Very responsive to suggestions and feedback. Great way to track your returns and communicate with customers.
It was my first try and I get wrong and I use a real purchase in the shopify store. It happens then that I could not erase the entrance used for "playing" with the app.
Please include a check box to delete error entrances.
Thanks.
The team was very much involved in solving the problem
I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.
Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!
Customer service is super helpful. Great tool for creating returns. Hoping to see me customization in the future.
Hello,
We are continuously working to improve the application. We will surely inform you once this feature is introduced.
Regards,
Mukul Saxena
The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app
Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.
Love this app, perfect for ever-growing businesses, keeps everything together and its link with Shopify is perfect.
Make the process much more efficient! Would definitely recommend to save time and help you get organised
Great support, very friendly app. It has a lot of features, and perfect to automate the process. Recommended!