Reviews (2,418)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

July 18, 2021

Liked what I saw of the trial, though there were some initial hiccups with setup. Excellent and thorough customer service to work around the hiccup - recommended!

Deus Ex Machina Motorcycles
Australia
Almost 3 years using the app
May 13, 2020

Good

Little bir easy to set up, but works perfectly.

Another point, the support service is kinda slow. Must improve it!

Irreversible bijoux
France
Almost 3 years using the app
February 13, 2021

I use this app for managing my returns. It is easy to set up, and the support is great. Totally recommended

STRANGERS & LOVERS
United Kingdom
Almost 3 years using the app
Edited April 8, 2021

These app is exactly what i look for and working well! Also their customer service is very good and helpful. I could make a return page on my website well :)

Lara Daisy
United States
Almost 3 years using the app
October 13, 2017

This app works like a charm. Easy to setup, customisable and a very good tool.

Velvet Scarlet
Belgium
Almost 3 years using the app
March 9, 2022

Love the simplicity, easy to use of this app. The Support team is always there for us when we have questions!
Strongly recommend this App

AA DANCE COSTUMES
United States
Almost 3 years using the app
May 3, 2022

Make the process much more efficient! Would definitely recommend to save time and help you get organised

Blvck Paris
Belgium
Almost 3 years using the app
July 15, 2021

Super easy to use and install perfect support, .......................................thanks Manish

missodd.com
United Arab Emirates
Almost 3 years using the app
March 27, 2022

I've been using the app for about a month and customer service has been great. They've helped me with every issue I've had and the app looks great, very professional.

ShapeWaist
United States
Over 2 years using the app
June 13, 2021

Really nice app to handle returns and the support team is fast and efficient!
Even if it's pretty straight forward to set up , it's good to know that you can reach out for support and get your issue solved quickly

Teyla
Canada
Over 2 years using the app