Reviews (2,375)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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Moazzam is great. The customer service is always seriously amazing for After Ship! They are fast and hang in with you till your issue is solved.
I love AfterShip, seriously. Best customer service as well
Ayushi is very kind and fast reactive, she helps me in about one minute to solve my questions. thank you
I love this app and their support
I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box.
It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!
The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.
Great app for streamlining the returns process.
A+ from me.
Great app, very useful and easy to use for customers and me after shipment. Highly recommended.
We use this for our returns - Its easy to use and we have a few members that are using at one time that works well
Support was quite good, app provide exchange(replacement) refund and store credit option which are worthy to us.
A great app and the support system is excellent.
I like their prompt response and resolution of enquiries.
Very easy to use app with perfect integration with Australia Post. Best returns app on Shopify App store hands down. High recommend. Great recent updates too