Reviews (2,417)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

December 10, 2020

This was easy to install and customer service was attentive and helpful. I look for to using it in the future.

Mimi Island Designs
Canada
Almost 3 years using the app
Edited August 12, 2017

Not had a return yet but from what I see the concept is good and the interface looks nice and was easy to set up.

On www.9figures.co.uk

9figures
United Kingdom
Almost 3 years using the app
January 3, 2018

Very nice app for online shops. Returns are of concern to every store and is crucial to customer satisfaction and loyalty. It is also an area of online selling that is not properly cared for. AfterShip simplifies it for both the seller and the customer. With the opening of my new store I am very glad to have the help.

Wowza Market
United States
Almost 3 years using the app
March 7, 2021

I used this app to upgrade my free trail from 7- 14 days. It was fast and easy. Riyaz was fast and helpful.

Peach’s & Penny Beautiquè
United States
Almost 3 years using the app
December 14, 2021

perfect and super quick! I am looking forward to use the app and make my customers happy :)
thank you :)

by MARYMARY
Germany
Almost 3 years using the app
April 25, 2022

Sanjeet from Return Center is great. I was asking him to check for us for the "Update App" pop up message. He checked for us quickly and reconfirm with the auto-restock for our shop. Helpful and Attentive. Thank you.

ASICS HK
Hong Kong SAR
Almost 3 years using the app
March 17, 2022

True 5 star review and assisted me with installation and taught me how to use it, perfect for a novice. Looking forward to becoming a veteran as well

ESME ISLAND
United States
Almost 3 years using the app
June 13, 2023

Handles our returns easily! Customer service is very quick and helpful. Prabha was able to fix my issue right away

Paper Shoot Camera
Canada
Almost 3 years using the app
January 25, 2024

Great customer service and fantastic seamless Returns Centre integration into my website.

Love Hype and Glory
United Kingdom
Almost 3 years using the app
June 10, 2017

This is a great app. From motofans.shop

Motofans
United States
Almost 3 years using the app