Reviews (2,417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
Refine
-
By rating
AfterShip has really freed up a lot of time for our warehouse team no longer having to do so much work with returns and exchanges. On top of that we have a great idea of why certain items are getting returned so we can correct any problems.
This app is easy to use and a real time saver! It saves time by automating our returns process so we know what is coming back and why. Our customers appreciate the quick and easy process for returns too. Win, win!
Love the app even though it frustrated. I cannot add it to my website. It keeping putting up a different page but I still love it . Hopefully I can learn to use it soon
I am using this app to help manage returns for me. There is quite a bit of setting up to do but the customer service and online assistance is excellent. I received all the assistance I needed to resolve issues and set up my services from a friendly and professional Aftership team member.
great job helping our business grow and allows us to process customer returns with ease. Highly recommend.
This was easy to install and customer service was attentive and helpful. I look for to using it in the future.
Not had a return yet but from what I see the concept is good and the interface looks nice and was easy to set up.
On www.9figures.co.uk
Very nice app for online shops. Returns are of concern to every store and is crucial to customer satisfaction and loyalty. It is also an area of online selling that is not properly cared for. AfterShip simplifies it for both the seller and the customer. With the opening of my new store I am very glad to have the help.
I used this app to upgrade my free trail from 7- 14 days. It was fast and easy. Riyaz was fast and helpful.
perfect and super quick! I am looking forward to use the app and make my customers happy :)
thank you :)