Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Brishketu was extremely helpful guiding me with the API key and setting up the default label generation. Everything else has been really easy to navigate and set up. So thankful for the great app and customer service!
This app is super helpful for any clothing business selling on shopify as it integrates seamlessly.
So far, so good
The customer service has been great during the onboarding and setup phase. I would suggest this app to others.
Easy to use and set up however I wish they had Royal Mail as a shipping option. Many businesses in the UK use Royal Mail and this app doesn't accommodate to it.
The app makes it easy for customers and our fulfillment team to track and process returns. I just had a support issue resolved, very patiently, by Samad.
This app has really helped us with out Returns process. I love how easy it was to set up as well as how easy it is for my customers.
Customer support is very helpful and fast with responding. The app also works very well and speeds up the returns process.
This was just what we needed when we were trying to figure out how to make returns a streamlined and seamless process. So glad we installed AfterShip!
I'm still figuring out how it works step-by-step and feels not that difficult to do so far. Obviously, the support chat service is awesome. The response was fast and good.