Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

January 3, 2018

Very nice app for online shops. Returns are of concern to every store and is crucial to customer satisfaction and loyalty. It is also an area of online selling that is not properly cared for. AfterShip simplifies it for both the seller and the customer. With the opening of my new store I am very glad to have the help.

Wowza Market
United States
Almost 3 years using the app
October 19, 2021

I spoke with Sanjeet and the other ones before and I really love how they assist so quickly. They have upgraded so fast too... thank you so much!

Luxx Curves
United States
Almost 3 years using the app
October 4, 2023

Great app our customers love it. And their IT support team is great - they are truly there to help.

EVARAE
United Kingdom
Almost 3 years using the app
March 7, 2021

I used this app to upgrade my free trail from 7- 14 days. It was fast and easy. Riyaz was fast and helpful.

Peach’s & Penny Beautiquè
United States
Almost 3 years using the app
November 25, 2023

So far, so good

AMARA
United Kingdom
About 1 hour using the app
June 10, 2017

This is a great app. From motofans.shop

Motofans
United States
Almost 3 years using the app
Edited December 20, 2021

Like it. Great app. Clean and simple to use. I have used this app for many years. It has made my business more legitimate.

Solacecable Com
United States
Almost 3 years using the app
April 5, 2021

Brishketu was extremely helpful guiding me with the API key and setting up the default label generation. Everything else has been really easy to navigate and set up. So thankful for the great app and customer service!

REBELLA
United States
Almost 3 years using the app
June 22, 2021

This app is super helpful for any clothing business selling on shopify as it integrates seamlessly.

THIS IS A LOVE SONG
United States
Almost 3 years using the app
November 9, 2021

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.

Uashmama
United States
Almost 3 years using the app