Reviews (2,396)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

June 13, 2021

Really nice app to handle returns and the support team is fast and efficient!
Even if it's pretty straight forward to set up , it's good to know that you can reach out for support and get your issue solved quickly

Teyla
Canada
Over 2 years using the app
September 13, 2017

Awesome APP!! so easy to customize, works flawlessly!
Thank you AfterShip!

Lebambini
United States
Over 2 years using the app
May 19, 2022

Nous utilisons cette application pour gérer nos retours produit. La mise en place est simple, on s'y retrouve facilement dans l'interface, et il y a de nombreuses options pour adapter le processus de retours à nos besoins. En plus, l'équipe support est très réactive et à l'écoute.

iskn
France
Over 2 years using the app
July 19, 2021

Great app and customer support. Using it for the last 4 years. It never disappointed me. Highly recommended.

Tiaracle
United Kingdom
Over 2 years using the app
January 29, 2021

Great support, really recommend this app! They help me solved my problem in less than a day, really good communication.

HappyGun
United States
Over 2 years using the app
August 18, 2021

Great app. We used this app over the last year and it was an asset to our return process. Easy to use and developers are fantastic.

AlavonAuersperg.com
United States
Over 2 years using the app
December 9, 2020

Very happy with the app and providing this review after using it for 1yr+, so it's a review from extended use. Does what it says it should and does it well.

HR Jones Ltd
United Kingdom
Over 2 years using the app
December 23, 2021

Very fast customer service, my issue was answered and resolved jn a timely and efficient manner. Your plans are extremely affordable aswell!

LiFt-100
United Kingdom
Over 2 years using the app
December 7, 2021

quick and helpful support! So far it's been a good app for us to use for returns. only downside to me is that you have to download so many of their different apps. but thats just my two cents.

KAGED MUSCLE
United States
Over 2 years using the app
January 29, 2022

great help and fast response with help! Very happy to work with this company and looking forward to it.

Esohe The Label
United States
Over 2 years using the app