Reviews (2,375)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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They respond immediately and are very helpful and clear in their guidance when I have a question. Thank you for the good service and for responding so swiftly.
Very easy to use and happy to have a one-stop location for my customers to visit if they need to return an item. Customer service is very helpful and fast!
Nitish from customer support was help me a lot for understanding how the app works. Very supportive and well made app. I like it. Thank you!
AfterShip is a great service for any ecommerce store to be confident in knowing that our customers will have a reliable way of tracking where their order currently is at in the return process if needed. AfterShip seems to make this very easy.
Perfect solution for a growing business. Is still evolving and support is always quick. Can't wait to see the next updates.
I was having a technical issue and I received help right away. Very efficient and was able to help me quickly and effectively. Thank you so much for all your help.
very good app and useful app and the support team is amazing . easily integrated with shipsy app app
This app has been a life saver. It is not the most intuitive to set up and can be a bit wonky at first but once you get the hang of it, it works great .
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.
Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)
Great functionalities out of the box, one of the basic apps for startup stores that you should add. It so easy to use it and start configuring.