Reviews (2,396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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Very good software, great communication, solve the problem in the first time. Very recommended. Hope to keep updating the software to make it more convenient for us to use...
I've only just started using this app, but I can already tell that it's going to make my life much easier. I spend an inordinate amount of time processing returns, and I can't wait to make use of this service to cut that time down to zero. Sometimes support is not as helpful as I'd like, but Anmol was awesome! Very fast and incisive.
Aftership has been a real-time saver. We have been using this app for a while. Customer support is awesome. They always make sure to help us with any issues (if any) we encounter. I highly recommend this app to anyone looking for a dependable app to help them with their returns process and help them save time.
Such a great app to handle returns. No issues yet and a top-notch app thus far. Highly recommend it to any store owner. Support has been fantastic! They even helped with some recent issues with my custom returns page.
Sanjeev was very helpful and helped us with any questions we had and helped set up our return options
Aftership customer service is improving greatly. I had an issue today and needed assistance. Immediately, a video chat was set up and Neha walked me through my issue. LOVE THIS!
Agent was very helpful in assisting with the concern. He even offered to do the process that I was inquiring about. Thank you!
Excellent, handles all my return needs without issue! Very customizable and has all the features I need. Customer support is also excellent.
We really like this app! It is easy to use, plus they have great customer service. We manage all our returns and exchanges.
Great support setting up DNS and SSL settings onto the domain. Timely answers, great platform as well gives good personalization. Thank you!