Reviews (2,394)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

August 18, 2021

Great app. We used this app over the last year and it was an asset to our return process. Easy to use and developers are fantastic.

AlavonAuersperg.com
United States
Over 2 years using the app
December 9, 2020

Very happy with the app and providing this review after using it for 1yr+, so it's a review from extended use. Does what it says it should and does it well.

HR Jones Ltd
United Kingdom
Over 2 years using the app
December 23, 2021

Very fast customer service, my issue was answered and resolved jn a timely and efficient manner. Your plans are extremely affordable aswell!

LiFt-100
United Kingdom
Over 2 years using the app
December 7, 2021

quick and helpful support! So far it's been a good app for us to use for returns. only downside to me is that you have to download so many of their different apps. but thats just my two cents.

KAGED MUSCLE
United States
Over 2 years using the app
January 29, 2022

great help and fast response with help! Very happy to work with this company and looking forward to it.

Esohe The Label
United States
Over 2 years using the app
May 5, 2021

Nice app makes it so easy to handle returns. I would really love to see a feature to communicate with customer before approving the return and also an option to make adding the images mandatory on returns page.

rbeey
United States
Over 2 years using the app
February 28, 2022

App works great , and if you need help on the chat , they were fast and had answer right away ! i would highly recommend !

profile-nyc
United States
Over 2 years using the app
February 9, 2021

I like it a lot getting everything worked out right now. ant wait to get started. I needed something to help my dropshipping company

Oozaru Clothing
United States
Over 2 years using the app
February 10, 2021

i used this app it was asome also costumer service very happyfull thank you guys i did great job @@@

Vinci Leather Shoes
United States
Over 2 years using the app
Edited October 14, 2022

Helped me a lot to help our customers with their returns, and the support within the app is quick and friendly. Thanks.

SKATEWIZ
Germany
Over 2 years using the app