Reviews (2,416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
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Great support, very friendly app. It has a lot of features, and perfect to automate the process. Recommended!
The chat line is very helpful, quick and attentive.
Moazzam is great. The customer service is always seriously amazing for After Ship! They are fast and hang in with you till your issue is solved.
I love AfterShip, seriously. Best customer service as well
I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box.
It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!
The service is really good and does help me with what I need. I need to make some internal arrangement before proceeding with additional service.
Great app for streamlining the returns process.
A+ from me.
Great app, very useful and easy to use for customers and me after shipment. Highly recommended.
We use this for our returns - Its easy to use and we have a few members that are using at one time that works well
I am just a week in, but so far so good. I am at the first stage of just setting this up. I am finding that this will take some time to set up. That is actually a good thing, because this software gives you a lot of options. A one click install app usually doesn't do much. Be prepared to take your time to go through all of the details. In the end, I am hoping that this software will make our customers happy, make for a great return experience, and keep customers coming back. I will keep you posted as i proceed.
Super easy to navigate with lots of amazing feature. Customer Service is also superb! Nitish helped me set up my custom domain quickly!