Reviews (2,418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.
Refine
-
By rating
Excellent! Just what we needed. Thanks AfterShip!!
We're an ecommerce brand out of Philly. This app has worked well for us. Simple, our customers find it easy to use. It was easy to set it up and customize. We have used it for a few years, no issues.
easy to use, affordable pricing method too. great app. look forward to using it on our other brands websites too.
We have been using AfterShip Returns Center for a while now. It makes handling returns a breeze and their support team is very courteous and responsive.
great app - provides everything you need for smooth tracking of your returns with variety of statuses
This app has helped us automate our return process and allow customers to easily submit return requests. Customer service is great. Wish there was more styles to customize the look of the interface. Creating a style that looks like our store would be the only reason I would consider a different app.
Great app. Support is amazing and super helpful
Great app and the customer service is very fast.
The customizing of the return page is very nice and can be branded like your store guidelines
I want to give commendation to Moazzam who has been a great help to me in resolving the issues I encountered in AfterShip. Moazzam is very quick in finding the issue and proving resolution.
The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.