Reviews (2,375)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive features, seamless Shopify integration, and excellent customer support. It enhances the return process with functionalities like order tracking and exchange suggestions, making it especially beneficial for small businesses due to its affordability and free options. Ease of use and smooth setup are frequently noted, with customer support staff such as Neha, Aditya, and Moazzam singled out for their efficient and helpful service, often resolving issues quickly through Google Meet and screen sharing. Merchants recommend it for improving business operations and customer satisfaction.
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The customer service is great. We got on a zoom and Shavaz me through the entire troubleshooting process.
Works great for our return process, good customer service whenever I've had an issue. Would definitely recommend!
Moazzam assisted with my inquiry and was straight to the point
A very handy bit of software that has streamlined my returns process. Easy to install and use... I would recommend.
prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.
Excellent Service from Nalinee.
She help me resolve my problem.
Thanks
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I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget.!
It looks simple, easy set up and friendly experience for customers, I'll try the 14-days free trial and see how it works.
My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.
This app really had a lot of really great features. We loved that we could customize SO much in it! The only downside that made us end up switching return systems, is that we could not offer our customers return labels that was an easy process to return. There was too much manual stuff that had to be done using AfterShip, so we ended up making the switch after a few years of using AfterShip. It is a great app for lower volumes, but doing such large volumes now we needed something that could keep up with us!