AfterShip Returns , 1,944 reviews

Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
December 9, 2022

Quicky to connect the RMA issue & label printing. It will be solved a lot of tickets with the RMA team. Very helpful.

Positive Grid
United States
Time spent using app: 6 months
December 8, 2022

Quick response and helpful. Would highly recommend AfterShip for a great experience. I rate 5 out of 5 Stars

United Kingdom
Time spent using app: 3 months
December 7, 2022

Works great! They are very prompted with their customer service! I am looking forward to using more features.

Ranger Ink
United States
Time spent using app: About 2 months
December 7, 2022

Fantastic support and great app. Keep it up! It has solved our issue of managing returns and refunds seamlessly

Life & Jam
Time spent using app: 41 minutes
December 5, 2022

Have been using this return app for a few years now. Easy to install and set up your return page & return rules. It saves time by allowing customers to fill in their requests on their own. Things can be automated. They also have some label generation capacities, but I have not been using this option it as this is more US oriented service.

Time spent using app: Over 4 years
December 4, 2022

Its a very good app although the pricing is a bit too high, and i would accept 5-8$ dollar range anythign higher is a bit crazy but this app is good, but customer service is good.

Saudi Arabia
Time spent using app: About 1 hour
Automizely & AfterShip replied December 5, 2022


We appreciate you taking the time and sharing your valuable feedback.

We always want to ensure that we are on the top list of your favorite apps and avoid issues such as pricing between our relationships. Hereby, we request you to let us know which plan you wish to opt for so we can provide you with the best discount possible.

You can contact us via our live chat support or email 24/7.

We await your response.

Thanks & Regards
Returns Center Team

November 30, 2022

Easy to setup and great support to answer any setup questions. Provides many options to match all customer return reasons.

Happy Wahine
United States
Time spent using app: 2 days
November 28, 2022

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

Time spent using app: 4 days
November 27, 2022

A very nice person and helpful. My website just launched and I just wanted everything to go smooth for the customer. And I can't afford to pay for more apps, so extending the trial will be great.

Adorable Pet Supply
United States
Time spent using app: 4 days
November 23, 2022

I got immediate and fast help with setting it up! I haven't had to use it yet but I am glad to know if I need assistance its available.

Hard Velvet Handmade
United States
Time spent using app: About 1 hour