Reviews (2,417)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

June 24, 2024

Good support over chat.

Troubadour
United Kingdom
About 2 years using the app
June 12, 2024

I am not a customer yet, but the support was wonderful. Aditya was very knowledgeable and helpful, and everything I needed was explained clearly to me.

Fegari
United States
23 days using the app
March 4, 2024

Great support and app does what it says it does!

MOUNTAIN
Germany
About 1 year using the app
April 11, 2024

Thank you Neha! Great customer service and fast response time!

Domani Home
United States
5 months using the app
April 18, 2024

Good service, helpful advisors. Aditi Was especially helpful with my API queries.

INFORM ACTIVE
United Kingdom
4 months using the app
April 23, 2024

Customer support was good.

Satya Online
United States
Over 4 years using the app
April 17, 2024

Aditi was amazing! She solved all my questions :)

LAMADECLOTHING.com
United States
Almost 3 years using the app
June 20, 2024

Fast and friendly service!

The Who Dat Store
United States
About 1 year using the app
April 18, 2024

Harvinder quickly assisted me in getting my account set up.

ShopAnimeStyle
United States
2 months using the app
August 9, 2024

Fast effective customer service

Mode Del Sol
United Arab Emirates
9 days using the app