Reviews (2,417)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for simplifying the return process, highlighting its user-friendly interface and time-saving automation features. It integrates seamlessly with Shopify and offers robust functionalities, including innovative exchange suggestions. The customer support is frequently commended for its efficiency and proactive approach, such as utilizing video chats for issue resolution. Merchants consider it a transformative tool for managing returns and enhancing order tracking.

October 16, 2024

Absolutely thrilled to work with AfterShip. Moazzam was amazing at walking me through the platform!

Sexy Little Robe
United States
1 minute using the app
April 11, 2024

Thank you Neha! Great customer service and fast response time!

Domani Home
United States
5 months using the app
April 18, 2024

Good service, helpful advisors. Aditi Was especially helpful with my API queries.

INFORM ACTIVE
United Kingdom
4 months using the app
April 23, 2024

Customer support was good.

Satya Online
United States
Over 4 years using the app
April 17, 2024

Aditi was amazing! She solved all my questions :)

LAMADECLOTHING.com
United States
Almost 3 years using the app
April 18, 2024

Harvinder quickly assisted me in getting my account set up.

ShopAnimeStyle
United States
2 months using the app
June 20, 2024

Fast and friendly service!

The Who Dat Store
United States
About 1 year using the app
April 17, 2024

Harvender was really helpful, talked me through all the features and helped me understand the system.

SUITURES
United Kingdom
6 days using the app
June 16, 2024

Great customer service & support !

Maison Sport Canadien / CanadiensBoutique.com
Canada
Over 2 years using the app
March 19, 2024

The customer service representative was quick to respond friendly and helpful.

BYTFS
United States
4 months using the app