Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.

January 4, 2024

Nalinee answered all my questions, excellent support and went beyond my expectations

Docking Drawer
United States
Almost 6 years using the app
January 13, 2024

Quick and amazing service

blossombaduk
United Kingdom
Over 1 year using the app
December 13, 2023

Excellent app and great service. The support team is very helpful. They patiently answered all my questions and helped with any concerns I had.

Chantel Renee
Canada
About 3 years using the app
December 5, 2023

Fantastic app! we needed something that was easy to navigate and help monitor our returns. This app does everything we need and more.

Commercial Hardware
United Kingdom
Almost 2 years using the app
March 8, 2024

great customer support

My Store
United States
30 days using the app
January 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Rebel Reaper Clothing Company
United States
6 days using the app
March 10, 2024

I have to admit that aftership returns is the best and intuitive app to handle the headache of return process.
As a business owner, it's not always to deal with clients.
I needed more options they provide and a customer service to walk me through this sofware.
I recommand you this app.

Nexsweet
United States
12 minutes using the app
May 2, 2024

Great customer service

nautiatthebeach
United States
6 days using the app
December 4, 2023

He was very successful in helping me with my trail and was prompt when doing it. I truly appreciate how kind and very professional everyone here is. Please keep up the good work Aftership team. Love It Here :)

BLAQUE BARBIEE
United States
4 months using the app
April 29, 2024

Great service fast delivery and impressive features.

Pawtopia Pet Shop
United States
About 15 hours using the app