Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

October 9, 2024

Very good customer service and they were really helpful and fast. Aditya helped me a lot to set things up!

Urban Caravan
Netherlands
5 minutes using the app
June 4, 2024

Great customer service. Moazzam was quick to respond and helped me resolve my issue.

Japparel
United States
About 2 years using the app
June 3, 2024

Very helpful and fast!

Pistil Designs
United States
Over 2 years using the app
May 27, 2024

Got the best help ever from Aditya! He helped me resolve my issue to quickly and perfectly. I love this app and cannot speak higher of the service!

CocoPits
United States
About 4 years using the app
Edited September 30, 2024

amazing customer service!! Moazzam was very helpful!

Goode Rider
United States
Over 3 years using the app
June 10, 2024

Thank you for your great support!

MOONSTAR USA
United States
7 months using the app
May 29, 2024

AfterShip for Shopify is a game-changer! With its top-notch features, tracking orders becomes a breeze. Plus, their exceptional service ensures any issues are swiftly resolved. Highly recommended!

IBKÜL
United States
Over 2 years using the app
June 25, 2024

Great Customer service by Rahul from TAM Team

Onze Montreal
Canada
20 days using the app
May 29, 2024

Their service is amazing and their customer center is very quick and helped us a lot with any queries we had! Great APP!

ohora usa
United States
Over 2 years using the app
July 12, 2024

Great returns app! Gets the job done and pretty quick and easy to setup.

TENŌRE
United States
1 day using the app