Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

November 24, 2021

AVnow.com Great app and fantastic customer support! We moved from another review app to reviews.io and the functions and the dashboard are much more coherent and user friendly. Thank you Reviews.io!

AV Now Fitness Sound
United States
Over 2 years using the app
Edited May 24, 2023

Amazing company to work with in expanding our online store

Very simple integration with shopify, up and running within minutes

Support staff are amazing, especially Vilash who has looked after us making suggestions how we can further utilise there system

5* review from everyone @ Kathryns welldone Vilash

Kathryns
United Kingdom
Over 2 years using the app
July 5, 2021

Really happy with Carlus and Shane for helping us out and making the implementation work as smoothly as possible. Big help :-)

rooem.
Germany
Over 2 years using the app
March 31, 2023

AMAZING Tool and Amazing Service by the TEAM - The reps are very responsible and they seem to assist very nicely.

Highly Recommend

Intense Oud
United States
Over 2 years using the app
July 24, 2020

We took a long path to Reviews.io - through multiple review apps and horrible contracts. Learn from our mistakes and adopt Reviews.io from the start. The integration is dead easy, they're an approved partner for seller ratings, and there's so much more to the platform than just collecting reviews.

Their support team is fantastic too - Carlus, big thanks for all your help! (And Matt, Ryan, Richard, Mollie!)

Abbott Lyon
United Kingdom
Over 2 years using the app
September 8, 2021

Glenn was really helpful in taking me through the platform and showing me everything that can be achieved with Review.io. I can't wait to get started!

Herbal Essentials Skincare
United Kingdom
Over 2 years using the app
June 2, 2016

We've been using reviews.co.uk for over a year now and the experience has been really good. Support has always been quite quick and it seems they're always improving the platform - however I wish there were more options in terms of customisation. Highly recommended!

Lovefone1
United Kingdom
Over 2 years using the app
February 16, 2022

This app makes it very easy is display reviews on our home page and product pages. The service team at Reviews.io is also amazing - they have solved issues and answered questions super quickly and have made the process smoother. We even got a Reviews.io Klaviyo flow set up to boost our reviews. Thanks so much to the Reviews.io team!

Nourishd co
Australia
Over 2 years using the app
September 16, 2021

I would highly recommend reviews.io. They have plans suiting all scales of business with an excellent and prompt support team. Cameron is a great asset to the company as well. He was super helpful with all things from providing us the best suited plan to its implementation on the account. Must have!!

Assots London
United Kingdom
About 2 years using the app
Edited September 14, 2021

Really great integration service from their team. Super fast and were fantastic at helping out with providing support on basic widget installation. Support and customer success team have been fantastic at supporting feature evolution and product usage! Biggup Glenn for his help so far!

Vyable Beauty
United Kingdom
About 2 years using the app