Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

December 13, 2021

Carlus Buchanan helped me really quickly and well, so I am very satisfied, a very pleasant person who makes the work a lot easier! I used Yotpo before and recently started using Reviews.io so far I really like it. I am also thinking of switching to Revieuws.io with my other website soon Kind regards, Hugo Roels

Esjoy
Spain
About 2 years using the app
Edited November 6, 2020

Reviews.io has made it very easy to get customer reviews and feedback from our customers. The widgets and implementation with shopify make it well worth the monthly fee.

Collide Records
United States
About 2 years using the app
Edited November 15, 2022

Update: Kai from the reviews.io team was excellent in assisting me with some integration issues. When we had a few technical issues Carlus from reviews.io was on hand to assist and get everything we needed working. Great service and great reviews platform.

Face The Future
United Kingdom
About 2 years using the app
January 18, 2021

Brilliant experience getting started - Matt and Ciaran were on hand to integrate the app seamlessly. We received tons of great reviews within a few days, highly rated

Swaledale
United Kingdom
About 2 years using the app
March 31, 2021

We've been using reviews.io for around 12 months now and it's been wonderful – easy to use interface and daily management, and lots of widgets to choose from. Their support team has copped many questions from us and they've been polite and very helpful on every occasion. Highly recommend this app for people wanting a cost-effective way to use reviews and build customer trust.

Kapow Meggings
United Kingdom
About 2 years using the app
Edited July 21, 2020

Reviews.io has been very helpful and relatively easy to work with. I have been working with their developer, Dan, on a number of topics, and he's been amazing. So glad to have a team that supports us, and at a great price.

ExactMats
United States
About 2 years using the app
January 25, 2022

Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding.

Bicycle Glass Co
United States
About 2 years using the app
March 9, 2022

I have been using this app for a few years and highly recommend it. Fantastic team and great support.

Xcelerator Online
Australia
About 2 years using the app
February 9, 2021

Great team, excellent customer service! Special thanks to Carlus for support and help with integration and settings. Pleasure to work with, highly recommended

The Balance Planet
United Kingdom
About 2 years using the app
December 16, 2022

Reviews.io was a big help in collecting reviews. We were already doing ok with product reviews using another app but moving to Reviews.io helped us get our Google Local and Facebook reviews where they needed to be. Highly recommended.

Two Step Performance
United States
About 2 years using the app