Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

August 13, 2021

Great experience and features.
Moreover, the Customer Executives are always ready to help. Thanks a lot!

ALFYO
Italy
Over 1 year using the app
October 1, 2019

The Reviews app is perfect. It integrates well with our site, looks great and importantly functions flawlessly. Our experience with the Reviews customer service team is always a pleasure. No matter the issue, we've received quick replies and have worked together to find a solution every time. A special mention to Dan for his continued efforts helping us.

BOXRAW
United Kingdom
Over 1 year using the app
Reviews.io replied October 1, 2019

Thank you Boxraw for the amazing feedback.

Edited March 23, 2021

So easy to navigate through the dashboard! The team is always available to respond to our enquires and always within a timely manner. Really happy with the app so far.

Rogue Royalty
Australia
Over 1 year using the app
January 21, 2020

Easy to integrate and easy for customers to use.
I'm not a big fan of the layout of the dashboard on their website, that can definitely be optimised for better user design... but I can't fault their customer service!
My questions get promptly resolved.

Oceans Alive Health
United Kingdom
Over 1 year using the app
Reviews.io replied January 21, 2020

Thank you for your review, we are currently working hard to improve & simplify our dashboard design. We should have a new version of the dashboard live by the end of February 2020.

November 15, 2023

Daniel was brilliant in helping me with exporting/checking reviews. Thank you!

Feel
United Kingdom
Over 1 year using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review and name-dropping our incredible support member; Daniel 💪

If you ever need anything else, Daniel and the whole team is available on live chat for you 🌟

January 9, 2023

Best customer support and really innovative tool. The widget library is awesome!

I would recommend it for 100%!

MuseARTa.com
Germany
Over 1 year using the app
September 28, 2022

We use the app in several stores and are absolutely satisfied. But the best thing is, if there is even a small problem, the support is immediately on the spot and helps - competently, quickly and reliably. Thank you!

DANYCARE
Germany
Over 1 year using the app
September 7, 2022

Best customer review platform available on the Shopify platform. We have used ShopperApproved and can confirm that Reviews.io is a superior solution.

MFI Medical
United States
Over 1 year using the app
April 4, 2022

SUPER amazing account management and support! The integration is very clean, and our rep Nancy patiently spent a lot of time answering questions and training other members of our team. When we required development work, it was executed very well and in a timely manner. Really can't ask for much more from a vendor partner!

TomboyX
United States
Over 1 year using the app
November 10, 2022

Very helpful staff who are always there to answer questions or solve any technical issues. They helped to integrate my reviews onto my website and did everything I requested. Thanks guys

ScreenHero_ie
Ireland
Over 1 year using the app