Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

December 16, 2022

Reviews.io was a big help in collecting reviews. We were already doing ok with product reviews using another app but moving to Reviews.io helped us get our Google Local and Facebook reviews where they needed to be. Highly recommended.

Two Step Performance
United States
About 2 years using the app
Edited September 6, 2022

Great app - great customer service. Quick helpdesk response, which is much appreciated. Recommend. Especially helpful this evening - thanks! Fantastic customer service today from Mollie - awesome support. Really great support today.

Bertie & Jack
United Kingdom
Almost 2 years using the app
October 20, 2022

Been using Reviews.io for some time now and I can't recommend them enough. Full of features, easy to use and create flows. Our reviews have more than tripled since signing up. Staff is also extremely responsive to any questions or issues we've had (none). Highly recommend them over the competition.

Cliff & Pebble
United States
Almost 2 years using the app
July 29, 2022

Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.

Cilek Kids Room
United States
Almost 2 years using the app
August 21, 2020

Very happy with this app. Customer service is excellent. Easy integration and use. I Highly recommend.

Hudson & Vine
United States
Almost 2 years using the app
September 14, 2022

I appreciate the proactive approach by Reviews.io staff reaching out to explain how I can use the platform more effectively. There are new things I wasn't aware of, which I'm now busy adding to my website.

The Shoe Garden
Australia
Almost 2 years using the app
January 6, 2023

Amazing customer service extremely helpful and fast at responding to queries. They are always on hand via live chat which is very useful when trying to integrate widgets etc and easily guide you through the process :)

ELLA PALM
United Kingdom
Almost 2 years using the app
October 22, 2020

I have used other review apps with other sites I run but Reviews.io is by far the best one I have used so far. The easy integration with Shopify, simple setup of review rewards were all a great help and their Influencer and SMS capabilities aren't things I have seen anywhere else.

Chill Out With CBD
United States
Almost 2 years using the app
Edited May 14, 2022

Shivangi, Amador and Kai are extremely friendly and knowledgeable.
They answered all my questions and did the technical setup on top of that.
I don't think there can be a better service. Thank you also to the other staff involved in the correspondence. Reviews app and service works very well, and I now have a system of Shopify-Reviews-Klaviyo that meshes neatly.

stiXXie by lajana
Germany
Almost 2 years using the app
January 13, 2023

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Depancel
France
Almost 2 years using the app