Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

Edited November 25, 2020

Brilliant app, so far so good. Everyone at REVIEWS has been really helpful and reply quickly to any enquries I have had

The Little House Shop
United Kingdom
About 1 year using the app
October 13, 2022

Many thanks to Mollie from customer service- she was able to help me set everything up super quickly. We are thrilled with REVIEWS.io

IKARIIA
Austria
About 1 year using the app
September 6, 2023

So much information at your fingertips! Terrific service and follow-up.

My Pet Chicken
United States
About 1 year using the app
Reviews.io replied September 11, 2023

Thanks for the great review, we're always looking at the best ways to provide consumable information for our valued customers :) Our live chat team is always here if you need any further info or if you'd like to discuss features available to you!

Edited July 5, 2023

Have been using the app for 6 months now. Have had excellent support throughout and can't recommend them highly enough. Patient with my lack of knowledge, persistent in tackling the issue and above all got the job done. Our site looks amazing with all the reviews. Have tried a few review apps, very happy to have found these guys.

Evocative Cornwall
United Kingdom
About 1 year using the app
November 10, 2023

Daniel was so helpful with all our queries. The app is a bit new to us and we're still going through a few learning curves but their support team is so responsive and also take in advice regarding how to better their product.

Thrifted.com
United Kingdom
About 1 year using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review - we're so happy to hear Daniel was able to resolve all your queries! Our team is always here to help with that learning curve and for you to get the most success out of our solution ✨ Let us know if you ever need anything!

January 21, 2022

The customer service for the app is fantastic! Mollie and Dylan set up everything on my store in less than 2 hours. Would highly recommend.

Skin Fanatics
United Kingdom
About 1 year using the app
December 8, 2022

After rebranding and updating our website, the team was super helpful in getting our reviews widget updated to match our theme. Adam was quick to respond and navigated us through the process with ease. Thank you!

Electric Bear Brewing Co
United Kingdom
About 1 year using the app
June 28, 2023

Great app and Excellent customer support.
Maddox was very helpful in helping us setting up some features and fixing some issues we were having.

Go Mate Drinks
United Kingdom
About 1 year using the app
Reviews.io replied June 30, 2023

Amazing to hear this! Thank you so much and Maddox will be very happy to hear you are happy and things are going well for you! Don't forget to pop into the dashboard and check out features that you may not yet be using, we really do like to make sure all accounts are performing to the highest of standards, so if there is anything you would like to discuss feature wise, then please do jump on our live chat and we will be happy to help advise and assist :)

April 28, 2022

Great Support and a quick turnaround from developers. The App is intuitive and easy to use and is a must for helping conversion.

London and Avalon
United Kingdom
About 1 year using the app
July 2, 2021

The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.

The Pi Hut
United Kingdom
About 1 year using the app