Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

March 17, 2022

I just started with reviews.io as it looks great and has different features to collect reviews. Mollie from Reviews.io was such a great help integrating it with Shopify and helping me with diverse questions.

Studio Felicidade
Netherlands
4 months using the app
February 17, 2022

Thanks for the help. The support really went to a lot of trouble and was able to implement my ideas exactly. Thank you!

apfelshop24.de
Germany
4 months using the app
March 13, 2023

Jake was super helpful! I was going back and forth with the integration process and within 10 mins he worked his magic and it was done.

Thank you Jake!

Boldthreads
Australia
4 months using the app
August 7, 2023

The reviews.io team are consistently quick and useful in getting back to us – and are always friendly and helpful!

Canopey
United Kingdom
3 months using the app
Reviews.io replied August 23, 2023

Thanks for your great review, we really appreciate your amazing feedback! We take pride in delivering the best customer experience for our clients - we're here for you on our live chat if you need anything else!

August 9, 2021

The most amazing reviews app along with the friendliest, most host helpful support team ever. They've helped me integrate with my theme with ease and are always there if I have questions. The reviews I'm now collecting are more detailed and also more meaningful to my business and also to other customers. 10/10

ThriveWear
Australia
3 months using the app
Edited June 29, 2020

Being a fairly new ecommerce start up the customer service from reviews has been commendable! A special mention to two people: Lewis whom we initially spoke to & who signed us up followed by Carlus who has been very helpful & patient from the start of us joining reviews. His patience & guidance on how best to use the platform for our current needs is much appreciated. The reviews platform is also simple to navigate & straightforward to use. Above all, great customer service definitely goes a long way! Keep up the good work team reviews.io!

Strawberry & Cream Home
United Kingdom
3 months using the app
October 12, 2020

This app has been amazing for me to build trust with my customers by collecting reviews. It makes the whole process super easy, and I love that it can turn my reviews into social media posts too. The staff available on chat for tech support are amazing and reply super quickly and provide easy to follow, step by step instructions, and even jump in and do it for you when they can. As a start up with one team member i'm super grateful for how easy they've made everything!

karmicwitch
Australia
3 months using the app
July 28, 2022

Wir sind begeistert von Reviews.io Leistungsumfang, Support & Pricing. Vorher haben wir Trusted Shops benutzt und hier haben wir mehr gezahlt für weniger Features und der Support von Trusted Shops war grottig.

SUITBASE®
Germany
3 months using the app
February 16, 2021

This app and company are fantastic. Great and speedy service and the integration with our Shopify store works and looks great. Highly recommended.

ROCKYCAY
Australia
3 months using the app
September 7, 2023

A very straighforward and user friendly platform with top class customer support. Instant replies from the help desk during office hours. Highly recommended.

hersey-and-son
United Kingdom
3 months using the app
Reviews.io replied September 14, 2023

Thank you so much for your great feedback, we really strive to be the friendliest and simple but most effective platform. Our customer support team is always available to you 24/7 should you need to discuss anything from new features to best practices.

Let us know if you need anything!