Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

June 22, 2023

This app is the best Review app I have seen so far. It allows customers to review your products very detailed. I especially like the attributes you can create. With the sliding rating you can create a lot of social proof and also see what you have to improve and what is already great. In addition, the App has a great customer support. Adam has helped me a lot regarding my special wishes. Thanks to him I can display my reviews perfectly! Another great feature is the UGC Content. You can easily create good social proofs, which also might help you regarding your instagram account.

Its the best review app I have seen in the Shopify Appstore!

Idoles
Germany
3 months using the app
July 8, 2020

It's good a product. But more important for us at Brayola is support. The Reviews.io has great support team!

Brayola
United States
3 months using the app
September 11, 2023

Very good and clear app. Setup worked well, and the support is really great. I can only recommend

Pfoten Store
Germany
3 months using the app
Reviews.io replied September 14, 2023

Thank you so much for your recommendation, it means a lot to us! We're happy you had a positive experience with our support team, we're always here to help you in anything you need :) if you have any further questions or want to discuss new features on your account just let us know! 🎉

October 19, 2023

App is easy to use, pretty nice designed, intuitive for customers. Also, their CS is great and responsive. Props for Adam for helping me resolve some issues quickly.

jugoslovenski
Serbia
3 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review, we're glad Adam was able to help you with those issues 💪 If you need anything else; Adam and the team are available to you!

May 25, 2022

We have been using Review.IO for the last couple of months and have been very impressed with the support and help. Would highly recommend

UK-englishpewter
United Kingdom
3 months using the app
Edited October 8, 2021

The setup was quick and easy. Also the support offers fast and competent help with questions and problems. Thanks to Carlus at this point! I can recommend the app to other stores.

happybrush Schweiz
Germany
3 months using the app
January 30, 2023

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

HaloidRadios.com
United States
3 months using the app
October 31, 2022

Ich starte derzeit mit meinem Online-Shop, und einer der wichtigsten Punkte ist das Vertrauen der potentiellen Kunden. Deshalb habe ich mich für Reviews.io entschieden.
Leider habe etwas Schwierigkeiten gehabt den Code der Widgets einzufügen, doch der Support hat meine Probleme direkt an das Entwicklungsteam weitergeleitet - diese haben all meine gewünschten Widgets im Shop integriert und das ohne Aufpreis! Sehr guter Kundensupport - abgesehen vom Produkt ein sehr wichtiger Grund für mich langfristig bei Reviews.io Kunde zu bleiben!

The Lovemaking
Austria
3 months using the app
October 5, 2021

Great tool and highly recommended. We are using this tool to get Company Ranking, Product Review, and Local Store Ranking. The tool is integrated with Shopify and will allow us to integrate other channels via API. Their support team is outstanding. They give solutions to all requests and set up everything in no time.

Bevilles Jewellers
Australia
3 months using the app
August 8, 2022

THE way forward for collecting reviews. We were with a previous review company for a number of years but the help/integrations/functionality were not a patch on Reviews.io. I would highly recommend them to anyone. Service is superb!

Layered Lounge
United Kingdom
3 months using the app