Reviews (704)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly gather and display customer reviews, enhancing product credibility and customer trust. Key features include customizable widgets, automated review requests, and seamless integration with Google Seller Ratings. The app is praised for its ease of setup and reliable performance. Customer support is particularly noted for its responsiveness and effectiveness in assisting users.

October 31, 2022

Ich starte derzeit mit meinem Online-Shop, und einer der wichtigsten Punkte ist das Vertrauen der potentiellen Kunden. Deshalb habe ich mich für Reviews.io entschieden.
Leider habe etwas Schwierigkeiten gehabt den Code der Widgets einzufügen, doch der Support hat meine Probleme direkt an das Entwicklungsteam weitergeleitet - diese haben all meine gewünschten Widgets im Shop integriert und das ohne Aufpreis! Sehr guter Kundensupport - abgesehen vom Produkt ein sehr wichtiger Grund für mich langfristig bei Reviews.io Kunde zu bleiben!

The Lovemaking
Austria
3 months using the app
October 5, 2021

Great tool and highly recommended. We are using this tool to get Company Ranking, Product Review, and Local Store Ranking. The tool is integrated with Shopify and will allow us to integrate other channels via API. Their support team is outstanding. They give solutions to all requests and set up everything in no time.

Bevilles Jewellers
Australia
3 months using the app
August 8, 2022

THE way forward for collecting reviews. We were with a previous review company for a number of years but the help/integrations/functionality were not a patch on Reviews.io. I would highly recommend them to anyone. Service is superb!

Layered Lounge
United Kingdom
3 months using the app
September 15, 2023

Amazing support! All the team is so nice and hansome, thank you so much!
Would choose reviews.io again! Perfect service, app, customer support, etc.
Best regards

Gipfelgaudi Store
Germany
3 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review, in terms of customers we'd always choose you too! We're glad you found our platform perfect! We're always here for you if you need support 💪

July 31, 2023

So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!

Artifact Lighting
United Kingdom
3 months using the app
Reviews.io replied August 2, 2023

Thank you so much for your review, glad to hear you're happy with the platform and our Shopify Integration! Daniel is a fantastic team member here on the REVIEWS.io team :)

Any further questions or assistance needed and our live chat is always available to you!

August 9, 2023

Works great for us. More trnsparency for our customers is always welcom. Nice App - which works perfectly.

BERLIN EAR GUARD® OHRSTÖPSEL SHOP
Germany
3 months using the app
Reviews.io replied August 29, 2023

Thank you so much for your amazing review, the team is super happy to hear that our app is working perfectly for you. We strive for perfection which is why we are constantly pushing out new updates to continue to be the best! If you need any help or support, our live chat is always open! :)

July 8, 2020

Really useful app and easy to use. Great having an account manager to set things up and answer questions.

Nattily Dressed
United Kingdom
3 months using the app
December 7, 2022

Great app, easy to use and Mollie was incredibly useful and succinct when helping us properly implement the app into our site, by fixing some display problems we had.

LANX
United Kingdom
3 months using the app
January 11, 2023

Great app and the customer service of Reviews.io is top notch. Always reachable and answering pretty fast. Highly recommended!

LEDs.de
Germany
3 months using the app
March 30, 2023

I had a seamless and positive experience transitioning from Loox to Reviews.io. The staff at Reviews.io were incredibly supportive from ordering to installation. The platform was easy to use and the features were powerful. The support team was always available to help with any questions or concerns. Overall, I highly recommend Reviews.io to anyone looking for a reliable review platform

Jewellery With Love
United Kingdom
2 months using the app