Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

July 31, 2023

So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!

Artifact Lighting
United Kingdom
3 months using the app
Reviews.io replied August 2, 2023

Thank you so much for your review, glad to hear you're happy with the platform and our Shopify Integration! Daniel is a fantastic team member here on the REVIEWS.io team :)

Any further questions or assistance needed and our live chat is always available to you!

September 15, 2023

Amazing support! All the team is so nice and hansome, thank you so much!
Would choose reviews.io again! Perfect service, app, customer support, etc.
Best regards

Gipfelgaudi Store
Germany
3 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review, in terms of customers we'd always choose you too! We're glad you found our platform perfect! We're always here for you if you need support 💪

August 9, 2023

Works great for us. More trnsparency for our customers is always welcom. Nice App - which works perfectly.

BERLIN EAR GUARD® OHRSTÖPSEL SHOP
Germany
3 months using the app
Reviews.io replied August 29, 2023

Thank you so much for your amazing review, the team is super happy to hear that our app is working perfectly for you. We strive for perfection which is why we are constantly pushing out new updates to continue to be the best! If you need any help or support, our live chat is always open! :)

July 8, 2020

Really useful app and easy to use. Great having an account manager to set things up and answer questions.

Nattily Dressed
United Kingdom
3 months using the app
December 7, 2022

Great app, easy to use and Mollie was incredibly useful and succinct when helping us properly implement the app into our site, by fixing some display problems we had.

LANX
United Kingdom
3 months using the app
January 11, 2023

Great app and the customer service of Reviews.io is top notch. Always reachable and answering pretty fast. Highly recommended!

LEDs.de
Germany
3 months using the app
November 2, 2023

Just stared using it, integration has been quick and simple. Customer service is on point.

Seasonly
France
2 months using the app
Reviews.io replied November 22, 2023

Thanks for your review, glad to hear that you're finding our solution quick and simple! If you ever have any questions about your account, our live chat is always available to you! 🌟

March 30, 2023

I had a seamless and positive experience transitioning from Loox to Reviews.io. The staff at Reviews.io were incredibly supportive from ordering to installation. The platform was easy to use and the features were powerful. The support team was always available to help with any questions or concerns. Overall, I highly recommend Reviews.io to anyone looking for a reliable review platform

Jewellery With Love
United Kingdom
2 months using the app
October 27, 2023

This is such a great software! Being on a customer support team it's great to have access to all our reviews in one place. We can easily monitor and respond accordingly. The CS team at Reviews.io are absolutely amazing as well and leaves you feeling super supported along the way. Highly recommend!

Here We Flo
United Kingdom
2 months using the app
Reviews.io replied November 22, 2023

From customer support to customer support: thank you for your amazing review 🌟 We're super happy to hear that you're loving our platform and it's making review collection as easy as possible for you!

If you ever need anything else, our live chat is always open to you!

January 20, 2023

Hat alles super funktioniert und der Support hilft einem Zeitnahe mit allen integrationen weiter! Kann ich nur empfehlen.

Autfit Handels GmbH
Austria
2 months using the app