Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

February 21, 2023

I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!

Stonley
Spain
2 months using the app
October 16, 2022

We were using Yotpo but found reviews.io better suited to our business needs. Andrew, our customer success specialist has been of amazing help with the onboarding process and helping us in getting our first group of reviews right off the bat! Thanks so much to the reviews.io team.

Caruso's Natural Health
Australia
2 months using the app
June 10, 2022

Best app for reviews! Support is also amazing. Love the integrations to different tools. Fits perfectly in the tech stack

VMAX
Germany
2 months using the app
October 13, 2022

Easy to setup and use and the support teams assistance with absolutely any query is AMAZING! Thank you reviews.io for making the process seamless.

Soon Maternity
Australia
2 months using the app
April 4, 2023

Great features, but the best bit is their excellent customer service! Always get someone super helpful and friendly on their live chat.

Sunny Beast
United Kingdom
2 months using the app
August 30, 2022

Fantastic app and amazing team! The product/service works extremely well with our Shopify e-commerce store.

Voltage Coffee Supply™
United States
2 months using the app
July 9, 2020

An excellent addition to our site. As a relatively new brand we needed something that provided customers with peace of mind and confirmed our claims. Reviews.io have multiple widgets allowing cross site placements that provide social proof adding a sense of realness and reassurance to the customer journey. Would highly recommend if you are seriously building a brand.

Equinutritive
United Kingdom
2 months using the app
July 12, 2023

Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io

sleep.ink
Germany
2 months using the app
Reviews.io replied July 18, 2023

Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!

January 10, 2023

Great app and customer service. Really like the widget library and how it interacts with our website

Counter Culture
United Kingdom
2 months using the app
June 23, 2022

Excellent customer service and aftercare. Would highly recommend. Very good pricing structure and easy to use and install.

Crafted Beds Ltd
United Kingdom
2 months using the app