Reviews (675)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

January 10, 2023

Great app and customer service. Really like the widget library and how it interacts with our website

Counter Culture
United Kingdom
2 months using the app
June 23, 2022

Excellent customer service and aftercare. Would highly recommend. Very good pricing structure and easy to use and install.

Crafted Beds Ltd
United Kingdom
2 months using the app
Edited October 12, 2021

We moved across to Review.io and have been super impressed with the whole team. The reviews software is really great and excited to see the development of a number of new products they are bringing out.

Love Cocoa
United Kingdom
2 months using the app
July 6, 2020

The platform is very easy to use with a nice interface. The team is very helpful. They also are a Googler Review partner and submit our reviews to Google. We noticed a huge improvement in sales by adding reviews to our website and product pages. Conversion went up by .5% and is viewed by all of our customers. I highly recommend reviews.io or similar.

ISS Automotive Solutions
United States
2 months using the app
October 18, 2021

Reviews.io are superb. Incredibly helpful team who respond to any query instantly, developers who are also very talented. Cannot recommend highly enough.

Surprise Shirts Ltd.
United Kingdom
About 2 months using the app
June 15, 2023

Great onboarding experience and when I started off slow Vilash was really helpful in improving my profile, email template and more which instantly increased my conversion rate.

TED24 Sports
United Kingdom
About 2 months using the app
August 11, 2021

I am honestly amazed by the level of service you receive. The Australian team is always is happy to help and provide the best solutions. Cameron especially is an absolute pleasure to work with. I would never use anyone else than Reviews.IO! Thank you

PetLab
Australia
About 2 months using the app
June 26, 2023

Great customer service. Every time I needed something the team at reviews.io got right back to me and fixed my problem immediately.

PrimeFish Seafood Co.
United States
About 2 months using the app
Reviews.io replied June 30, 2023

We aim to please! Thank you so much for your feedback and great to see the team are looking after your needs, great to have you as a client of REVIEWs.io and be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop by and say hi! ;)

April 12, 2022

Really easy to use, super helpful for review collections, beautifully designed widgets and Google product rating!

Vibe
United States
About 2 months using the app
January 27, 2022

Really great app! Easy to use, great features and the reviews.io-team helped us proactively with setting everything up... just great customer support from these guys

Coffee Fellows Online Shop
Germany
About 2 months using the app